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Press Releases
ಫೆಬ್ರವರಿ 05, 2009
RBI amends Banking Ombudsman Scheme: includes complaints relating to Internet Banking and Non-adherence to BCSBI Code
The Reserve Bank of India has widened the scope of its Banking Ombudsman Scheme 2006, to include deficiencies arising out of internet banking. Under the amended Scheme, a customer would also be able to lodge a complaint against the bank for its non-adherence to the provisions of the fair practices code for lenders or the Code of Bank's Commitment to Customers issued by the Banking Codes and Standards Board of India (BCSBI). The BCSBI is an independent and autonomous w
The Reserve Bank of India has widened the scope of its Banking Ombudsman Scheme 2006, to include deficiencies arising out of internet banking. Under the amended Scheme, a customer would also be able to lodge a complaint against the bank for its non-adherence to the provisions of the fair practices code for lenders or the Code of Bank's Commitment to Customers issued by the Banking Codes and Standards Board of India (BCSBI). The BCSBI is an independent and autonomous w
ಪಿಡಿಎಫ್ (
ಡಿಸೆಂ 24, 2008
RBI releases Annual Report (2007-2008) of Banking Ombudsman Scheme
The Reserve Bank of India today published the Annual Report on the functioning of the Banking Ombudsman Scheme for the period 2007-08. According to the Report, during the year 2007-08, the Banking Ombudsmen received 47,887 complaints, up from 38,638 complaints received in 2006-07. The Reserve Bank of India introduced the Banking Ombudsman Scheme in June 1995 to provide low cost and effective forum for redressal of customer grievances against banks. The Scheme was firs
The Reserve Bank of India today published the Annual Report on the functioning of the Banking Ombudsman Scheme for the period 2007-08. According to the Report, during the year 2007-08, the Banking Ombudsmen received 47,887 complaints, up from 38,638 complaints received in 2006-07. The Reserve Bank of India introduced the Banking Ombudsman Scheme in June 1995 to provide low cost and effective forum for redressal of customer grievances against banks. The Scheme was firs
ಆಗ 13, 2008
RBI places Reports of three Working Groups on its website for comments
The Reserve Bank of India has today placed on its website for public comments, reports of three Working Groups. These are : (i) Defraying Costs of ICT Solutions for Regional Rural Banks (RRBs); (ii) Technology Upgradation of Regional Rural Banks; and (iii) IT support for Urban Co-operative Banks. The setting up of the Working Groups was announced in the Mid-Term Review of the Annual Policy for 2007-08. The Working Group on Defraying Costs of ICT Solutions for Regional
The Reserve Bank of India has today placed on its website for public comments, reports of three Working Groups. These are : (i) Defraying Costs of ICT Solutions for Regional Rural Banks (RRBs); (ii) Technology Upgradation of Regional Rural Banks; and (iii) IT support for Urban Co-operative Banks. The setting up of the Working Groups was announced in the Mid-Term Review of the Annual Policy for 2007-08. The Working Group on Defraying Costs of ICT Solutions for Regional
ಮೇ 30, 2008
RBI places on its website Internal Working Group's Report on Conditions of Work and Promotion of Livelihoods in the Unorganised Sector
The Reserve Bank of India today placed on its website, the Report of an Internal Working Group set up to examine and to suggest a way forward to implement the recommendations of the Report on "Conditions of Work and Promotion of Livelihoods in the Unorganised Sector" of the National Commission for Enterprises in the Unorganised Sector. The National Commission was constituted by the Government of India under the Chairmanship of Dr. Arjun K. Sengupta. The National Commi
The Reserve Bank of India today placed on its website, the Report of an Internal Working Group set up to examine and to suggest a way forward to implement the recommendations of the Report on "Conditions of Work and Promotion of Livelihoods in the Unorganised Sector" of the National Commission for Enterprises in the Unorganised Sector. The National Commission was constituted by the Government of India under the Chairmanship of Dr. Arjun K. Sengupta. The National Commi
ಮೇ 23, 2008
Agricultural Debt Waiver and Debt Relief Scheme, 2008
The Reserve Bank of India today advised scheduled commercial banks (including Local Area Banks) to take necessary action towards implementation of the Agricultural Debt Waiver and Debt Relief Scheme for farmers at the earliest. It has been further advised that implementation of the Scheme should be completed by June 30, 2008.It may be recalled that the Hon’ble Finance Minister, in his Budget Speech (paragraph 73) for 2008-09 had announced a debt waiver and debt relief
The Reserve Bank of India today advised scheduled commercial banks (including Local Area Banks) to take necessary action towards implementation of the Agricultural Debt Waiver and Debt Relief Scheme for farmers at the earliest. It has been further advised that implementation of the Scheme should be completed by June 30, 2008.It may be recalled that the Hon’ble Finance Minister, in his Budget Speech (paragraph 73) for 2008-09 had announced a debt waiver and debt relief
ಮೇ 12, 2008
RBI releases Report of Internal Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep
The Reserve Bank of India has today placed on its website www.rbi.org.in the Report of the Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep. With a view to improving the outreach of banks and their services, promoting financial inclusion and supporting the development plans of the Union Territory of Lakshadweep (UTL), a Working Group was constituted under the Chairmanship of Shri S.Ramaswamy, Regional Director, Kerala and UTL, Res
The Reserve Bank of India has today placed on its website www.rbi.org.in the Report of the Working Group on Improvement of Banking Services in the Union Territory of Lakshadweep. With a view to improving the outreach of banks and their services, promoting financial inclusion and supporting the development plans of the Union Territory of Lakshadweep (UTL), a Working Group was constituted under the Chairmanship of Shri S.Ramaswamy, Regional Director, Kerala and UTL, Res
ಏಪ್ರಿ 24, 2008
RBI releases Report of Working Group on Rehabilitation of Sick SMEs
The Reserve Bank of India today placed on its website (www.rbi.org.in), the Report of the Working Group on Rehabilitation of Sick SMEs for wider dissemination and comments. Comments on the Report could be sent to the Chief General Manager-in-Charge, Rural Planning & Credit Department, Reserve Bank of India, Central Office, Fort, Mumbai-400001 or could be <a href=# onclick=javascript:document.open('Bs_RbiEmailMaster.aspx?name=rbi51','query_pop','width=460,height
The Reserve Bank of India today placed on its website (www.rbi.org.in), the Report of the Working Group on Rehabilitation of Sick SMEs for wider dissemination and comments. Comments on the Report could be sent to the Chief General Manager-in-Charge, Rural Planning & Credit Department, Reserve Bank of India, Central Office, Fort, Mumbai-400001 or could be <a href=# onclick=javascript:document.open('Bs_RbiEmailMaster.aspx?name=rbi51','query_pop','width=460,height
ನವೆಂ 07, 2007
Internal Working Group to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness
The Reserve Bank of India today constituted an Internal Working Group under the Chairmanship of Shri V.S.Das, Executive Director, Reserve Bank of India, to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness. The Internal Working Group would consist of members from various departments of Reserve Bank, viz., Rural Planning and Credit Department, Department of Banking Operations and Development, Department of Economic Analysis and P
The Reserve Bank of India today constituted an Internal Working Group under the Chairmanship of Shri V.S.Das, Executive Director, Reserve Bank of India, to Examine the Recommendations of the Radhakrishna Expert Group on Agricultural Indebtedness. The Internal Working Group would consist of members from various departments of Reserve Bank, viz., Rural Planning and Credit Department, Department of Banking Operations and Development, Department of Economic Analysis and P
ಆಗ 23, 2007
RBI invites Comments on Working Group Report to examine Procedures and Processes of Agricultural Loans
The Reserve Bank of India today placed on its website the report of the Working Group set up to suggest measures to further simplify the procedures and processes for agricultural loans, especially for small and marginal farmers. While the Reserve Bank has already implemented certain recommendations of the Working Group in its Annual Policy for 2007-08, it has released the report of the Working Group stating that the other recommendations of the Working Group have rele
The Reserve Bank of India today placed on its website the report of the Working Group set up to suggest measures to further simplify the procedures and processes for agricultural loans, especially for small and marginal farmers. While the Reserve Bank has already implemented certain recommendations of the Working Group in its Annual Policy for 2007-08, it has released the report of the Working Group stating that the other recommendations of the Working Group have rele
ಜುಲೈ 24, 2007
Working Group to suggest Measures to Assist Distressed Farmers
Notwithstanding the policy initiatives taken by the Central Government, RBI and NABARD to facilitate hassle-free flow of credit from the institutional financial sector to the agricultural/rural sector, the Indian agriculture has been facing difficult times and the Indian farmers have been experiencing extreme distress. The spate of suicides by farmers in different parts of the country is a palpable manifestation of this unfortunate state of affairs. In order to addres
Notwithstanding the policy initiatives taken by the Central Government, RBI and NABARD to facilitate hassle-free flow of credit from the institutional financial sector to the agricultural/rural sector, the Indian agriculture has been facing difficult times and the Indian farmers have been experiencing extreme distress. The spate of suicides by farmers in different parts of the country is a palpable manifestation of this unfortunate state of affairs. In order to addres
ಮೇ 24, 2007
Customers can now appeal against the Banking Ombudsman's Decision
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
Bank customers can now appeal against the decision of the Banking Ombudsman where he has rejected the customer's complaint relating to matters falling within the grounds of complaints specified under the scheme. The Reserve Bank of India has amended the Banking Ombudsman Scheme, 2006 to enable the customers to appeal against the Banking Ombudsman's decision. The amendments are available on the RBI website. Before the scheme was amended, the bank customers could appeal
ಅಕ್ಟೋ 11, 2006
RBI releases Report of Working Group on Improvement of Banking Services in Uttaranchal
The Reserve Bank of India has today placed on its website (www.rbi.org.in), the report of a Working Group on improvement of banking services in Uttaranchal. The Reserve Bank had set up the Working Group under the chairmanship of Shri V. S. Das, Executive Director, Reserve Bank of India to examine the problems/issues relating to banking services in the State and prepare an action plan to be implemented for the purpose. The Working Group reviewed the role of banks and f
The Reserve Bank of India has today placed on its website (www.rbi.org.in), the report of a Working Group on improvement of banking services in Uttaranchal. The Reserve Bank had set up the Working Group under the chairmanship of Shri V. S. Das, Executive Director, Reserve Bank of India to examine the problems/issues relating to banking services in the State and prepare an action plan to be implemented for the purpose. The Working Group reviewed the role of banks and f
ಆಗ 21, 2006
RBI releases Report of Committee on Financial Sector Plan for NE Region
It may be recalled that, the Reserve Bank of India had, on January 25, 2006, set up a committee to achieve greater financial inclusion and provision of financial services in the North-Eastern region (NER) and also to prepare an appropriate state-specific monitorable action plan for the region. Deputy Governor, Smt. Usha Thorat was the Chairman of the Committee. The Committee has since submitted its report, which is now placed in the Reserve Bank's website. The Committ
It may be recalled that, the Reserve Bank of India had, on January 25, 2006, set up a committee to achieve greater financial inclusion and provision of financial services in the North-Eastern region (NER) and also to prepare an appropriate state-specific monitorable action plan for the region. Deputy Governor, Smt. Usha Thorat was the Chairman of the Committee. The Committee has since submitted its report, which is now placed in the Reserve Bank's website. The Committ
ಮೇ 18, 2006
Working Group to suggest measures to assist distressed farmers
The Reserve Bank of India today constituted a Working Group to suggest measures to assist distressed farmers including provision of financial counselling services and introduction of a specific Credit Guarantee Scheme under the Deposit Insurance and Credit Guarantee Corporation of India (DICGC) Act for such farmers. The members of the Working Group will be: 1. Prof. S.S. Johl, Vice Chairman, Punjab State Planning Board – Chairman 2. Dr. Y.S.P. Thorat, Chairman, Nation
The Reserve Bank of India today constituted a Working Group to suggest measures to assist distressed farmers including provision of financial counselling services and introduction of a specific Credit Guarantee Scheme under the Deposit Insurance and Credit Guarantee Corporation of India (DICGC) Act for such farmers. The members of the Working Group will be: 1. Prof. S.S. Johl, Vice Chairman, Punjab State Planning Board – Chairman 2. Dr. Y.S.P. Thorat, Chairman, Nation
ಡಿಸೆಂ 26, 2005
RBI expands Scope of Banking Ombudsman Scheme; Includes Fair Banking Practices
The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p
The Reserve Bank of India today announced the revised Banking Ombudsman Scheme with enlarged scope to include customer complaints on certain new areas, such as, credit card complaints, deficiencies in providing the promised services even by banks' sales agents, levying service charges without prior notice to the customer and non adherence to the fair practices code as adopted by individual banks. Applicable to all commercial banks, regional rural banks and scheduled p
ಜುಲೈ 01, 2005
Priority Sector Lending - Investment by banks in venture capital
The concept of priority sector lending was introduced in 1969 to underscore the necessity of financing by banks of certain neglected sectors like agriculture. Although initially there were no specific targets fixed in respect of priority sector lending, the banks were advised in November 1974 to raise the share of their lending to this sector to the level of 331/3 per cent of their aggregate advances and subsequently to 40 per cent. The investments made by the commerc
The concept of priority sector lending was introduced in 1969 to underscore the necessity of financing by banks of certain neglected sectors like agriculture. Although initially there were no specific targets fixed in respect of priority sector lending, the banks were advised in November 1974 to raise the share of their lending to this sector to the level of 331/3 per cent of their aggregate advances and subsequently to 40 per cent. The investments made by the commerc
ಜೂನ್ 30, 2005
Reserve Bank proposes changes in Banking Ombudsman Scheme to include customer complaints relating to credit cards
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
The Reserve Bank has today released a draft Banking Ombudsman Scheme 2002 (as amended upto June 2005) for public comments. The Reserve Bank has proposed to amend the Banking Ombudsman Scheme to widen its scope to reflect the present needs of the bank customers. With this in view, it has proposed to cover under the Banking Ombudsman Scheme the customer complaints relating to banks' credit card operations even when they are offered by their subsidiaries. The proposed am
ಮೇ 17, 2005
RBI releases the draft Report of the Internal Working Group on RRBs
The Reserve Bank of India (RBI) today released the draft Report of the Internal Working Group on Regional Rural Banks (RRBs), which was constituted to examine various alternatives available within the existing legal framework for strengthening the RRBs and making them viable rural financing institutions. The Group studied the recommendations made by various committees constituted in the past on the subject and made a comprehensive state-wise/ sponsor bank-wise review
The Reserve Bank of India (RBI) today released the draft Report of the Internal Working Group on Regional Rural Banks (RRBs), which was constituted to examine various alternatives available within the existing legal framework for strengthening the RRBs and making them viable rural financing institutions. The Group studied the recommendations made by various committees constituted in the past on the subject and made a comprehensive state-wise/ sponsor bank-wise review
ಮೇ 06, 2005
RBI sets up a Working Group on enhancing Credit to J&K
Dr.Y. V. Reddy, Governor, Reserve Bank of India on May 5, 2005 met the Chief Minister of the State Shri Mufti Mohammed Sayeed and proposed to set up a Working Group on Credit for Jammu & Kashmir. Dr. Reddy was in Srinagar to host the board meeting of the Reserve Bank of India. The Central Board of Directors of the Reserve Bank of India (RBI) met in Srinagar on May 5, 2005 to review the key economic, monetary and financial developments. Dr. Reddy chaired the meetin
Dr.Y. V. Reddy, Governor, Reserve Bank of India on May 5, 2005 met the Chief Minister of the State Shri Mufti Mohammed Sayeed and proposed to set up a Working Group on Credit for Jammu & Kashmir. Dr. Reddy was in Srinagar to host the board meeting of the Reserve Bank of India. The Central Board of Directors of the Reserve Bank of India (RBI) met in Srinagar on May 5, 2005 to review the key economic, monetary and financial developments. Dr. Reddy chaired the meetin
ಫೆಬ್ರವರಿ 10, 2004
RBI constitutes Working Group on Flow of Credit to SSI Sector ; Invites suggestions
February 10, 2004A Working Group on Flow of Credit to SSI sector has been constituted under the chairmanship of Dr. A. S. Ganguly, Director, Central Board of the Reserve Bank of India. Other members of the Working Group are: 1. Padmashri Jaya Arunachalam, Working Women's Forum, Chennai. 2. Shri Kailash P.Jhunjhunwala, Director, State Bank of India Board. 3. Dr. Ashok Jhunjhunwala, Electrical Engineering Department, Indian Institute of Technology, Chennai. 4. Shri A.K.
February 10, 2004A Working Group on Flow of Credit to SSI sector has been constituted under the chairmanship of Dr. A. S. Ganguly, Director, Central Board of the Reserve Bank of India. Other members of the Working Group are: 1. Padmashri Jaya Arunachalam, Working Women's Forum, Chennai. 2. Shri Kailash P.Jhunjhunwala, Director, State Bank of India Board. 3. Dr. Ashok Jhunjhunwala, Electrical Engineering Department, Indian Institute of Technology, Chennai. 4. Shri A.K.
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