RBI/2017-18/15 DBR.No.Leg.BC.78/09.07.005/2017-18 July 6, 2017 All Scheduled Commercial Banks (including RRBs) All Small Finance Banks and Payments Banks Dear Sir/ Madam, Customer Protection – Limiting Liability of Customers in Unauthorised Electronic Banking Transactions Please refer to our circular DBOD.Leg.BC.86/09.07.007/2001-02 dated April 8, 2002 regarding reversal of erroneous debits arising from fraudulent or other transactions. 2. With the increased thrust on

RBI/2017-18/5 FIDD.GSSD.CO.BC.No.03/09.16.03/2017-18 July 1, 2017 The Chairman/ Managing Director & CEO All Scheduled Commercial Banks Dear Sir/Madam, Master Circular – Deendayal Antyodaya Yojana – National Urban Livelihoods Mission (DAY-NULM) Reserve Bank of India has periodically issued instructions to banks with regard to operationalisation of the Government of India’s National Urban Livelihoods Mission (DAY-NULM). The Ministry of Housing & Urban Poverty Al