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முடிவுகளை தேடுக

The Ombudsman Scheme for Digital Transactions, 2019

The appellate authority may:Dismiss the appeal; or,Allow the appeal and set aside the Award; or,Remand the matter to the Ombudsman for fresh disposal in accordance with such directions as the Appellate Authority may consider necessary or proper; or,Modify the Award and pass such directions as may be necessary to give effect to the Award so modified; or,Pass any other order as it may deem fit.
Use of the International Credit Cards (ICCs) / ATMs/ Debit Cards can be made for making personal payments like subscription to foreign journals, internet subscription, etc., and for travel abroad in connection with various purposes. Your entitlement of foreign exchange on International Credit Cards (ICCs) is limited by the credit limit fixed by the card issuing authority only. With ICCs you can i) meet expenses/make purchases while abroad ii) make payments in foreign exchange for purchase of books and other items through internet in India. If you have a foreign currency account in India or with a bank overseas, you can even obtain ICCs of overseas banks and reputed agencies. Use of these instruments for payment in foreign exchange in Nepal and Bhutan is not permitted.

Ans: If it is not possible to afford credit to the account of the beneficiary for any reason, destination banks are required to return the transaction (to the originating branch) within two hours of completion of the batch in which the transaction was processed.

The transfer of securities to the clients should be completed within five working days from the date of the auction. This is the responsibility of the aggregator or facilitator.

Ans : The ECS Debit User intending to collect receivables through ECS Debit has to submit details of the customers (like name, bank / branch / account number of the customer, MICR code of the destination bank branch, etc.), date on which the customer’s account is to be debited, etc., in a specified format (called the input file) through its sponsor bank to the ECS Centre.

The bank managing the ECS Centre then passes on the debits to the destination banks for onward debit to the customer’s account with the destination bank branch and credits the sponsor bank's account for onward credit to the User institution. Destination bank branches will treat the electronic instructions received from the ECS Centre on par with the physical cheques and accordingly debit the customer accounts maintained with them. All the unsuccessful debits are returned to the sponsor bank through the ECS Centre (for onward return to the User Institution) within the specified time frame.

For further details about the ECS Debit scheme, the ECS Debit Procedural Guidelines – available on the website of Reserve Bank of India at http://www.rbi.org.in/Scripts/ECSUserView.aspx?Id=25 may be referred to.

The risk parameters include ‘single order limit’, ‘price/yield range limits’ against the last traded price/yield of the security, activity controls (assigning buy/sell privileges to users), ‘security stock balance’, ‘turnover limits (trading limit in terms of gross amount in face value of all [buy + sell] orders of GAH) and ‘funding limits’ (net aggregate settlement consideration up to which GAH can accumulate net long fund position). Orders beyond the set limits will be rejected.
At the time of making applications, the Promoters/Promoter Group will have to furnish a road map and methodologies they would adopt to comply with all the requirements of the corporate structure indicated in para 2 (C)(ii) and (iii) of the guidelines and realign the business between the entities to be held under the NOFHC [para 2(C)(iv) of the guidelines] within a period of 18 months. After the ‘in-principle approval’ is accorded by RBI for setting up of the bank, the actual setting up of NOFHC and the bank, re-organization of the Promoter Group entities to bring the regulated financial services entities under the NOFHC as well as realignment of business among the entities under the NOFHC have to be completed within a period of 18 months from the date of in-principle approval or before commencement of banking business, whichever is earlier.
  • Yes, these securities are eligible to be used as collateral for loans from banks, financial Institutions and Non Banking Financial Companies, (NBFC).

Ans. Yes

Answer: Yes, INR exposure can be hedged in terms of applicable guidelines depending upon underlying transactions.

EXAMPLE OF EMI CALCULATION (PURE FIXED LOAN)

 

Amount of Loan

1,000,000.00

 

 

Annual Interest Rate

15.00%

 

 

Number of Payments

120

 

 

Monthly Payment

16,133.50

 

Number

Payment

Interest

Principal

Balance

0

 

 

 

1,000,000.00

1

16,133.50

12,500.00

3,633.50

996,366.50

2

16,133.50

12,454.58

3,678.91

992,687.59

3

16,133.50

12,408.59

3,724.90

988,962.69

4

16,133.50

12,362.03

3,771.46

985,191.23

5

16,133.50

12,314.89

3,818.61

981,372.62

6

16,133.50

12,267.16

3,866.34

977,506.28

7

16,133.50

12,218.83

3,914.67

973,591.62

8

16,133.50

12,169.90

3,963.60

969,628.02

9

16,133.50

12,120.35

4,013.15

965,614.87

10

16,133.50

12,070.19

4,063.31

961,551.56

11

16,133.50

12,019.39

4,114.10

957,437.46

12

16,133.50

11,967.97

4,165.53

953,271.93

13

16,133.50

11,915.90

4,217.60

949,054.34

14

16,133.50

11,863.18

4,270.32

944,784.02

15

16,133.50

11,809.80

4,323.70

940,460.32

16

16,133.50

11,755.75

4,377.74

936,082.58

17

16,133.50

11,701.03

4,432.46

931,650.12

18

16,133.50

11,645.63

4,487.87

927,162.25

19

16,133.50

11,589.53

4,543.97

922,618.28

20

16,133.50

11,532.73

4,600.77

918,017.51

21

16,133.50

11,475.22

4,658.28

913,359.24

22

16,133.50

11,416.99

4,716.51

908,642.73

23

16,133.50

11,358.03

4,775.46

903,867.27

24

16,133.50

11,298.34

4,835.15

899,032.12

25

16,133.50

11,237.90

4,895.59

894,136.52

26

16,133.50

11,176.71

4,956.79

889,179.73

27

16,133.50

11,114.75

5,018.75

884,160.98

28

16,133.50

11,052.01

5,081.48

879,079.50

29

16,133.50

10,988.49

5,145.00

873,934.50

30

16,133.50

10,924.18

5,209.31

868,725.18

31

16,133.50

10,859.06

5,274.43

863,450.75

32

16,133.50

10,793.13

5,340.36

858,110.39

33

16,133.50

10,726.38

5,407.12

852,703.28

34

16,133.50

10,658.79

5,474.70

847,228.57

35

16,133.50

10,590.36

5,543.14

841,685.43

36

16,133.50

10,521.07

5,612.43

836,073.00

37

16,133.50

10,450.91

5,682.58

830,390.42

38

16,133.50

10,379.88

5,753.62

824,636.81

39

16,133.50

10,307.96

5,825.54

818,811.27

40

16,133.50

10,235.14

5,898.35

812,912.92

41

16,133.50

10,161.41

5,972.08

806,940.83

42

16,133.50

10,086.76

6,046.74

800,894.10

43

16,133.50

10,011.18

6,122.32

794,771.78

44

16,133.50

9,934.65

6,198.85

788,572.93

45

16,133.50

9,857.16

6,276.33

782,296.59

46

16,133.50

9,778.71

6,354.79

775,941.81

47

16,133.50

9,699.27

6,434.22

769,507.58

48

16,133.50

9,618.84

6,514.65

762,992.93

49

16,133.50

9,537.41

6,596.08

756,396.85

50

16,133.50

9,454.96

6,678.54

749,718.31

51

16,133.50

9,371.48

6,762.02

742,956.30

52

16,133.50

9,286.95

6,846.54

736,109.75

53

16,133.50

9,201.37

6,932.12

729,177.63

54

16,133.50

9,114.72

7,018.78

722,158.85

55

16,133.50

9,026.99

7,106.51

715,052.34

56

16,133.50

8,938.15

7,195.34

707,857.00

57

16,133.50

8,848.21

7,285.28

700,571.72

58

16,133.50

8,757.15

7,376.35

693,195.37

59

16,133.50

8,664.94

7,468.55

685,726.82

60

16,133.50

8,571.59

7,561.91

678,164.91

61

16,133.50

8,477.06

7,656.43

670,508.47

62

16,133.50

8,381.36

7,752.14

662,756.33

63

16,133.50

8,284.45

7,849.04

654,907.29

64

16,133.50

8,186.34

7,947.15

646,960.14

65

16,133.50

8,087.00

8,046.49

638,913.64

66

16,133.50

7,986.42

8,147.08

630,766.57

67

16,133.50

7,884.58

8,248.91

622,517.65

68

16,133.50

7,781.47

8,352.03

614,165.63

69

16,133.50

7,677.07

8,456.43

605,709.20

70

16,133.50

7,571.37

8,562.13

597,147.07

71

16,133.50

7,464.34

8,669.16

588,477.91

72

16,133.50

7,355.97

8,777.52

579,700.39

73

16,133.50

7,246.25

8,887.24

570,813.15

74

16,133.50

7,135.16

8,998.33

561,814.82

75

16,133.50

7,022.69

9,110.81

552,704.01

76

16,133.50

6,908.80

9,224.70

543,479.31

77

16,133.50

6,793.49

9,340.00

534,139.31

78

16,133.50

6,676.74

9,456.75

524,682.56

79

16,133.50

6,558.53

9,574.96

515,107.59

80

16,133.50

6,438.84

9,694.65

505,412.94

81

16,133.50

6,317.66

9,815.83

495,597.11

82

16,133.50

6,194.96

9,938.53

485,658.58

83

16,133.50

6,070.73

10,062.76

475,595.81

84

16,133.50

5,944.95

10,188.55

465,407.26

85

16,133.50

5,817.59

10,315.90

455,091.36

86

16,133.50

5,688.64

10,444.85

444,646.51

87

16,133.50

5,558.08

10,575.41

434,071.09

88

16,133.50

5,425.89

10,707.61

423,363.48

89

16,133.50

5,292.04

10,841.45

412,522.03

90

16,133.50

5,156.53

10,976.97

401,545.06

91

16,133.50

5,019.31

11,114.18

390,430.88

92

16,133.50

4,880.39

11,253.11

379,177.77

93

16,133.50

4,739.72

11,393.77

367,784.00

94

16,133.50

4,597.30

11,536.20

356,247.80

95

16,133.50

4,453.10

11,680.40

344,567.40

96

16,133.50

4,307.09

11,826.40

332,741.00

97

16,133.50

4,159.26

11,974.23

320,766.77

98

16,133.50

4,009.58

12,123.91

308,642.85

99

16,133.50

3,858.04

12,275.46

296,367.39

100

16,133.50

3,704.59

12,428.90

283,938.49

101

16,133.50

3,549.23

12,584.26

271,354.23

102

16,133.50

3,391.93

12,741.57

258,612.66

103

16,133.50

3,232.66

12,900.84

245,711.82

104

16,133.50

3,071.40

13,062.10

232,649.72

105

16,133.50

2,908.12

13,225.37

219,424.35

106

16,133.50

2,742.80

13,390.69

206,033.66

107

16,133.50

2,575.42

13,558.07

192,475.58

108

16,133.50

2,405.94

13,727.55

178,748.03

109

16,133.50

2,234.35

13,899.15

164,848.89

110

16,133.50

2,060.61

14,072.88

150,776.00

111

16,133.50

1,884.70

14,248.80

136,527.21

112

16,133.50

1,706.59

14,426.91

122,100.30

113

16,133.50

1,526.25

14,607.24

107,493.06

114

16,133.50

1,343.66

14,789.83

92,703.23

115

16,133.50

1,158.79

14,974.71

77,728.52

116

16,133.50

971.61

15,161.89

62,566.63

117

16,133.50

782.08

15,351.41

47,215.22

118

16,133.50

590.19

15,543.31

31,671.91

119

16,133.50

395.90

15,737.60

15,934.32

120

16,133.50

199.18

15,934.32

0.00

Loan amount x rpm x  (1+pm)  
                                    (1+pm)

  • rpm= interest per month (rate of interest per year/12)
  • n= number of installments

NB: If you have a fixed budget towards EMI you can arrive at loan amount by changing the other variables such as by reducing the rate of interest or by increasing the tenure of loan. This can also be arrived at through EMI calculator by a trial-and-error approach.

Ans : The advantages of ECS Debit to customers are many and include,

  • ECS Debit mandates will take care of automatic debit to customer accounts on the due dates without customers having to visit bank branches / collection centres of utility service providers etc.

  • Customers need not keep track of due date for payments.

  • The debits to customer accounts would be monitored by the ECS Users, and the customers alerted accordingly.

  • Cost effective.

Authorised Dealers Category-II can issue forex pre-paid cards to residents travelling on private/business visit abroad, subject to adherence to KYC/AML/CFT requirements. However, settlement in respect of forex pre-paid cards has to be effected through AD Category-I banks.
In the illustration of Question 14 above, where the auction was yield based, the cut off rate that emerged in the auction was 9.40 per cent; while the weighted average cut off rate was 9.36 per cent. At the weighted average rate of 9.36 per cent the price of the security works out to Rs.100.27. Therefore, under the Scheme, the investor will get the security at Rs.100.27. Hence, price payable for every Rs.100 (face value) is Rs. 100.27. Therefore, for securities worth Rs.10,000, he will have to pay (Price x Face value/100) = 100.27 x 10,000/100=Rs.10,270/-
A person coming into India from abroad can bring with him foreign exchange without any limit provided if foreign currency notes, or travellers cheques exceed US$ 10,000/- or its equivalent and/or the value of foreign currency exceeds US$ 5,000/- or its equivalent, it should be declared to the Customs Authorities at the Airport in the Currency Declaration Form (CDF), on arrival in India.
All OPRC values are modifiable intra-day, subject to relative modifications being applicable only on a prospective basis i.e., they will not impact in any manner trades already concluded prior to such modification request being received by NDS-OM Web. Every order input by any authorized GAH user shall be validated against each of the OPRC values on funding/trading limits given to individual GAH user set by the PM before routing orders to the NDS-OM. Any order that violates the values prescribed for the concerned GAH and/or individual GAH user would be rejected by NDS-OM Web. Orders that successfully pass through OPRC validations set for a GAH by its PM would travel to the NDS-OM system and would be eligible for being traded in the same manner as any other order on the NDS-OM system following requisite order matching rules, conventions and processes. As GAHs remain the constituents of the PM, the trades will seamlessly settle through the existing settlement infrastructure.

1 Section 3 - Dealing in foreign exchange, etc.- Save as otherwise provided in this Act, rules or regulations made thereunder, or with the general or special permission of the Reserve Bank, no person shall- (a) deal in or transfer any foreign exchange or foreign security to any person not being an authorized person.

அவ்வாறான வாடிக்கையாளர்கள் பிஎஸ்பிடி கணக்கை துவக்கும்போது வங்கி ஏடிஎம் டெபிட் கார்டு, ஏடிஎம் பின் மற்றும் அதோடு தொடர்புள்ள அபாயம் பற்றி வாடிக்கையாளர்களுக்கு எடுத்து சொல்ல வேண்டும். இருப்பினும், வாடிக்கையாளர் ஏடிஎம் டெபிட் கார்டை பெற விரும்பாவிட்டால், வங்கிகள் அதை வாடிக்கையாளர்களை கட்டாயப்படுத்தி பெறச் சொல்லும் அவசியம் இல்லை. வாடிக்கையாள ஏடிஎம் டெபிட் கார்டை பெற விரும்பினால், வங்கி இதர வாடிக்கையாளர்களுக்கு ஏடிஎம் டெபிட் கார்டை எவ்வாறு பாதுகாப்பு நடைமுறைகளை கடைப்பிடித்து அனுப்பி வைக்கிறதோ அதே நடைமுறையுடன் பிஎஸ்பிடி கணக்குதாரருக்கும் ஏடிஎம் டெபிட் கார்டை அனுப்பி வைக்க வேண்டும்.
பதில். ஆர்பிஐ வழிமுறைகளின்படி ( டிபிஎஸ்எஸ் பிடி எண் 2632/02/10.002/2010–2011 தேதி மே 27, 2011), ஏடிஎம்–ல் தவறிய பரிவர்த்தனைகளுக்கான புகாரை கார்டை வழங்கிய வங்கி 7 வேலை நாட்களுக்குள் பணத்தை மீண்டும் வாடிக்கையாளரின் கணக்கில் கிரெடிட் செய்து தீர்க்க வேண்டும் என்று கட்டாயமாக்கப்பட்டுள்ளது.
பதில். ஆம், கேஒய்சி நடைமுறைகளுக்கு உட்பட்ட பாதி மூடிய பிபிஐ–களில் அதை வைத்திருக்கும் ஒருவர் மாதத்திற்கு அதிகபட்சமாக ₹ 10,000 / - வரை பணப் பரிவர்த்தனை செய்யலாம். இருப்பினும் பிபிஐ–யை வைத்திருப்பவர் பலனாளியை முன் பதிவு செய்திருந்தால் ஒரு பயனாளிக்கு ஒரு மாதத்தில் ₹1,00,000 / -வரை பணப் பரிவர்த்தனை செய்ய முடியும். பிபிஐ–யை வழங்கும் நிறுவனமனாது பிபிஐ வைத்திருப்பவரின் அபாய விவரங்கள் மற்றும் இதர இயக்க அபாயங்களை கருத்தில் கொண்டு அவரது கணக்கில் குறைவான வரம்பை அமைக்கலாம்.
Ans. Unique Transaction Reference (UTR) number is a 22 character code used to uniquely identify a transaction in RTGS system.

For an exclusive working capital lender, where the exposure is in the form of facilities other than term loans, provisions can be reversed after satisfactory performance2 of the working capital facility for one year, post implementation of the Resolution Plan.

In respect of outstanding ‘loan component’ of working capital limit (Working Capital Loan), paragraphs 453 of RF 1.0 shall apply, which provides for two-stage reversal of provisions on repayment of the stipulated proportion of the residual/carrying debt at each stage, subject to the prescribed conditions.


1 Semi-closed System PPIs: These PPIs are issued by banks (approved by RBI) and non-banks (authorized by RBI) for purchase of goods and services, including financial services, remittance facilities, etc., at a group of clearly identified merchant locations / establishments which have a specific contract with the issuer (or contract through a payment aggregator / payment gateway) to accept the PPIs as payment instruments. These instruments do not permit cash withdrawal, irrespective of whether they are issued by banks or non-banks.
No. The nominee(s) will continue to have the same rights and will be the nominees in respect of each new security issued in lieu of such Government security.
Yes, nomination facility is available as per the provisions of the Government Securities Act 2006 and Government Securities Regulations, 2007. A nomination form is available along with Application form. In case of cancellation/change in nomination, a separate form is to be filled and submitted to the Authorized Bank.

Response

Banks while opening the BSBDA should educate such customers about the ATM Debit Card, ATM PIN and risk associated with it. However, if customer chooses not to have ATM Debit Card banks need not force ATM debit cards on such customers. If, however, customer opts to have an ATM Debit Card, banks should provide the same to BSBDA holders through safe delivery channels by adopting the same procedure which they have been adopting for delivery of ATM Debit Card and PIN to their other customers.

Yes, banks provide following services to the MSE entrepreneurs:

(i) Rural Self Employment Training Institutes (RSETIs)

At the initiative of the Ministry of Rural Development (MoRD), Rural Self Employment Training Institutes (RSETIs) have been set up by various banks all over the country. These RSETIs are managed by banks with active co-operation from the Government of India and State Governments. RSETIs conduct various short duration (ranging preferably from 1 to 6 weeks) skill upgradation programmes to help the existing entrepreneurs compete in this ever-changing global market. RSETIs ensure that a list of candidates trained by them is sent to all bank branches of the area and co-ordinate with them for grant of financial assistance under any Govt. sponsored scheme or direct lending.

(ii) Financial Literacy and consultancy support:

Banks have been advised to either separately set up special cells at their branches, or vertically integrate this function in the Financial Literacy Centres (FLCs) set up by them, as per their comparative advantage. Through these FLCs, banks provide assistance to the MSE entrepreneurs in regard to financial literacy, operational skills, including accounting and finance, business planning etc. (Refer circular RPCD.MSME & NFS.BC.No.20/06.02.31/2012-13 dated August 1, 2012).

Also, Financial Literacy Centres operated by Scheduled commercial Banks (including RRBs) have been advised vide our circular FIDD.FLC.BC.No.22/12.01.018/2016-17 dated March 02, 2017 to conduct target specific financial literacy camps wherein one of the target groups identified is MSEs.

A person coming into India from abroad can bring in with him Indian currency notes within the limits given below: a. upto Rs. 5,000 from any country other than Nepal or Bhutan, and b. any amount in denomination not exceeding Rs.100 from Nepal or Bhutan.

Ans: If the NEFT transaction is not credited or returned within two hours after batch settlement, then the bank is liable to pay penal interest to the affected customer at the current RBI LAF Repo Rate plus two percent for the period of delay / till the date of credit or refund, as the case may be, is afforded to the customers’ account without waiting for a specific claim to be lodged by the customer in this regard.

The advantages of ECS Debit to customers are many and include, ECS Debit mandates will take care of automatic debit to customer accounts on the due dates without customers having to visit bank branches / collection centres of utility service providers etc. Customers need not keep track of due date for payments. The debits to customer accounts would be monitored by the ECS Users, and the customers alerted accordingly. Cost effective.
  • As per extant RBI’s guidelines, banks will be free to decide interest rate on loans against these securities, subject to the condition that such interest rate is to be at base rate or above.
The price of gold for the relevant tranche will be published on RBI website two days before the issue opens.
The appellate authority may:dismiss the appeal; orallow the appeal and set aside the Award; orsend the matter to the Banking Ombudsman for fresh disposal in accordance with such directions as the appellate authority may consider necessary or proper; ormodify the Award and pass such directions as may be necessary to give effect to the modified award; orpass any other order as it may deem fit.
Reinvestment deposits are those deposits where interest (as and when due) is reinvested at the same contracted rate till maturity which is withdrawable with the principal amount on maturity date. It is also applicable to domestic deposits.

Answer: No.

Yes, a company can make investment beyond the stipulated limit after exhausting the available limit by obtaining a specific permission from Reserve Bank under a block allocation
  • Like other G-Secs, coupon on IIBs would be paid on half yearly basis.

  • Fixed coupon rate would be paid on the adjusted principal.

Ans. The credits to the account should represent the funds received from head office through normal banking channels for meeting the expenses of the office and/or the rupee amounts receivable if any, under the contract and no other amount should be credited without prior permission of the Reserve Bank. Similarly debits to this account could be raised only for meeting the local expenses of the office and intermittent remittances pending winding up / completion of the project.

For the intermittent remittances, the AD bank should be satisfied with the bonafides of the transaction and ensure submission of the following documents:

a. An Auditors’ / Chartered Accountants’ Certificate to the effect that sufficient provisions have been made to meet the liabilities in India including Income Tax, etc.

b. An undertaking from the PO that the remittance will not, in any way, affect the completion of the project in India and that any shortfall of funds for meeting any liability in India will be met by inward remittance from abroad.

Ans : User institutions enjoy many benefits from the ECS Debit Scheme like,

  • Savings on administrative machinery and costs of collecting the cheques from customers, presenting in clearing, monitoring their realisation and reconciliation.

  • Better cash management because of realisation / recovery of dues on due dates promptly and efficiently.

  • Avoids chances of loss / theft of instruments in transit, likelihood of fraudulent access to the paper instruments and encashment thereof.

  • Realisation of payments on a uniform date instead of fragmented receipts spread over many days.

  • Cost effective.

Yes, forex pre-paid cards can be used at Duty Free Shops located at International Airports in India in the same manner as foreign currency notes / travellers’ cheques.
Since the bank/PD has to make payment on the date of issue itself , in case payment is made by the client after date of issue of the security, the consideration amount payable by the client to the bank or the PD would include accrued interest. For example, if for security 9.40% GOI 2015, the payment is made three days after the date of issue, the accrued interest component will amount to 9.40/100x3/360x10,000 = Rs.7.83Hence, if the security price is Rs.100.27, the total amount payable by the investor for acquiring securities worth Rs.10,000 after three days will be Rs. 10, 270 + Rs. 7.83 = Rs.10, 277. 83 (if not rounded off) .
The bank may, at its discretion, renew an overdue NRE / FCNR(B) deposit or a portion thereof provided the overdue period from the date of maturity till the date of renewal (both days inclusive), does not exceed 14 days and the rate of interest payable on the amount of the deposit so renewed shall be the appropriate rate of interest for the period of renewal as prevailing on the date of maturity or on the date when the depositor seeks renewal, whichever is lower. In the case of overdue deposits where the overdue period exceeds 14 days, the deposits can be renewed at the prevailing rate of interest on the date when the renewal is sought. If the depositor places the entire amount of overdue deposit or a portion thereof as a fresh NRE / FCNR(B) deposit, banks may fix their own interest rates for the overdue period on the amount so placed as a fresh term deposit. Banks are free to recover the interest so paid for the overdue period if the deposit is withdrawn before completion of minimum stipulated period under the scheme, after renewal.
Yes, market purchases together with capitalisation of exports or other entitlements is restricted up to 100% of the net worth of the investing company for investment proposed to be made under the automatic route.

The lending institutions shall make provisions on the residual debt at the time of implementation of the Resolution Plan, as stipulated in the relevant Resolution Framework. These provisions need to be held, irrespective of changes in the outstanding balance, until the same is reversed in terms of the provisions contained in the relevant Resolution Framework.

ஆம், பிஎஸ்பிடி கணக்குதாரர்களுக்கு அக்டோபர் 4,2006 தேதியிட்ட டிபிஓடி எண். லெக் பிசி. 32/09.07.005/2006–07 சுற்றறிக்கையிலுள்ள வழிமுறைகளின்படி இலவசமாக கணக்குப் புத்தகம் வழங்கப்பட வேண்டும்.

Residents are free to carry the foreign exchange purchased from an authorised dealer or money changer in accordance with the Rules. They are, however, allowed to carry foreign exchange in the form of currency notes/coins upto USD 2,000 or its equivalent only. Balance amount can be carried in the form of traveller’s cheque or banker/s draft. (In this connection please see item No.9).
பதில். ஆம், ஜூலை 1, 2011 முதல், தவறிய ஏடிஎம் பரிவர்த்தனை பற்றி வாடிக்கையாளரின் புகார் வந்த தேதியிலிருந்து அவரின் கணக்கில் பணத்தை மீண்டும் கிரெடிட் செய்வதற்கு 7 வேலை நாட்களுக்கு மேல் தாமதிக்கும் ஒவ்வொரு நாளும் கார்டை வழங்கிய வங்கி ரூ.100 நஷ்ட ஈடு வழங்க வேண்டும். வாடிக்கையாளர் கோராமலேயே இந்த தொகை அவரது கணக்கில் கிரெடிட் செய்யப்படவேண்டும். இருப்பினும் நஷ்ட ஈட்டைப் பெறுவதற்காக பரிவர்த்தனை நடந்த 30 நாட்களுக்குள் வாடிக்கையாளர் புகார் அளிக்க வேண்டும்.
பதில். பிபிஐ வழங்குநர்கள் பிபிஐ வைத்திருப்பவர்களுக்கு பிபிஐ மூடுவதற்கும், இந்த வகை பிபிஐக்களுக்கு உரித்தான வரம்புகளின்படி வங்கிக் கணக்கிற்கு மாற்றுவதற்கும் ஒரு தேர்வை வழங்குவார்கள். இந்த நோக்கத்திற்காக, பிபிஐ வழங்கும் நேரத்தில் வழங்குபவர் ஒரு தேர்வை வழங்குவார், இதன் மூலம் அத்தகையை பிபிஐ மூடப்படுதல் அல்லது அவ்வாறான பிபிஐ காலாவதியாதல் போன்ற நிகழ்வுகளின்போது அதிலுள்ள இருப்புத் தொகையை பரிவர்த்தனை செய்வதற்கு வங்கி கணக்கு அல்லது வேறு பிபிஐ பற்றிய விவரங்களை பிபிஐ வைத்திருப்பவர் முன்னரே தெரிவிக்க வேண்டும். மூடப்படும் நேரத்தில், அதை வைத்திருப்பவர் முன்பு குறிப்பிடப்பட்ட கணக்கிலிருந்து வேறுபட்ட வங்கிக் கணக்கைக் கொடுக்கலாம்.

Ans. You may approach RTGS Help Desk / Contact point of the RBI at rtgsmumbai@rbi.org.in.

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