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RBI Announcements

Guidelines for the Trade Receivables Discounting System (TReDS)

98440458

 

 

Guidelines for the Trade Receivables Discounting System (TReDS)

(Updated as on July 2, 2018)

Micro, Small and Medium Enterprises (MSMEs), despite the important role played by them in the economic fabric of the country, continue to face constraints in obtaining adequate finance, particularly in terms of their ability to convert their trade receivables into liquid funds. In order to address this pan-India issue through setting up of an institutional mechanism for financing trade receivables, the Reserve Bank of India had published a concept paper on “Micro, Small & Medium Enterprises (MSME) Factoring-Trade Receivables Exchange” in March 2014.

2. Based on the public comments received on the concept paper and the subsequent draft guidelines issued for setting up and operating the system, and interactions held with relevant stakeholders, the following guidelines are being issued for setting up and operating the trade receivables system in the country. These Guidelines are issued by Reserve Bank of India under Section 10(2) read with Section 18 of Payment & Settlement Systems Act, 2007 (Act 51 of 2007).

Scheme

3. The scheme for setting up and operating the institutional mechanism for facilitating the financing of trade receivables of MSMEs from corporate and other buyers, including Government Departments and Public Sector Undertakings (PSUs), through multiple financiers will be known as Trade Receivables Discounting System (TReDS).

4. The TReDS will facilitate the discounting of both invoices as well as bills of exchange. Further, as the underlying entities are the same (MSMEs and corporate and other buyers, including Government Departments and PSUs), the TReDS could deal with both receivables factoring as well as reverse factoring so that higher transaction volumes come into the system and facilitate better pricing.

5. The transactions processed under TReDS will be “without recourse” to the MSMEs.

Definitions

6. For the purpose of the Scheme, notwithstanding any other definition used in any other context, scheme, law or document, the following definitions are used:

a) Factoring unit - a standard nomenclature used in the TReDS for an invoice or a bill on the system. Factoring Units may be created either by the MSME seller (in the case of factoring) or by corporate and other buyers, including Government Departments and PSUs, (in case of reverse factoring) as the case may be.

b) Financier – refers to banks, NBFC Factors and other financial institutions as permitted by the Reserve Bank of India participating in the TReDS and accepting the factoring unit for financing purpose.

Participants

7. MSME sellers, corporate and other buyers, including the Government Departments and PSUs, and financiers (banks, NBFC Factors and other financial institutions as permitted by the Reserve Bank of India) will be direct participants in the TReDS. The TReDS will provide the platform to bring these participants together for facilitating uploading, accepting, discounting, trading and settlement of the invoices / bills of MSMEs. The bankers of sellers and buyers may be provided access to the system, where necessary, for obtaining information on the portfolio of discounted invoices / bills of respective clients. The TReDS may tie up with necessary technology providers, system integrators and entities providing dematerialisation services for providing its services.

Process flow and procedure

8. The objective of the TReDS is to facilitate financing of invoices / bills of MSMEs drawn on corporate and other buyers, including the Government Departments and PSUs, by way of discounting by financiers. To enable this, the TReDS has to put in place suitable mechanism whereby the invoice / bill is converted into “factoring unit” as indicated in the Annex.

9. In the first phase, the TReDS would facilitate the discounting of these factoring units by the financiers resulting in flow of funds to the MSME with final payment of the factoring unit being made by the buyer to the financier on due date. In the second phase, the TReDS would enable further discounting / re-discounting of the discounted factoring units by the financiers, thus resulting in its assignment in favour of other financiers.

10. The process flow of the TReDS has to enable at the minimum, the uploading of invoices/bills and creation of factoring units by the MSME sellers; its acceptance by the corporate and other buyers, including the Government Departments and PSUs, within a specified time limit; discounting, rating and re-discounting of factoring units; sending of notifications at each stage to the relevant parties to the transaction; reporting and MIS requirements; and finally, generation and submission of settlement of obligations. In case of reverse factoring, the buyer could also create factoring units based on the documents uploaded by the MSME seller. A brief illustrative outline of the minimum features required in the process flow is given in the Annex.

11. The actual business, technical and operational processes and procedures to be followed in the system will be prepared by the entity operating the TReDS, and will be part of the Procedural Guidelines for the system.

12. The TReDS may also undertake some random audits to ensure that the factoring units uploaded on the exchange are authentic & based on genuine underlying transactions involving the sale of goods or services.

13. TReDS would put in place a standardized mechanism / process for on-boarding of buyers and sellers on the TReDS. This one-time on-boarding process will require the entities to submit all KYC related documents to the TReDS, along with resolutions / documents specific to authorised personnel of the buyer, and the MSME seller. Such authorised personnel would be provided with IDs / Passwords for TReDS authorisations (multi-level). Indemnity in favour of TReDS, if required, may also be given if it is made part of the standardized on-boarding process.

14. The KYC documentation and its process may be standardised and disclosed to all stakeholders by TReDS. As it requires confirmation of the banker of the MSME seller / buyer, as the case may be, the KYC documentation may be synchronous with the documentation / verification done by the banks in adherence to the extant regulatory requirements (Reserve Bank of India’s “Master Direction - Know Your Customer (KYC) Direction, 2016” dated February 25, 2016 (as amended from time to time)).

15. There would be a one-time agreement drawn up amongst the participants in the TReDS:

a) Master agreement between the financier and the TReDS, stating the terms and conditions of dealings between both the entities.

b) Master agreement between the buyers and the TReDS, stating the terms and conditions of dealings between both the entities. This agreement should clearly capture the following aspects:

  1. The buyer’s (corporates and other buyers including government departments and PSUs as the case may be) obligation to pay on the due date once the factoring unit is accepted online.

  2. No recourse to disputes with respect to quality of goods or otherwise.

  3. No set offs to be allowed.

c) Master agreement between the MSME sellers and the TReDS, stating the terms and conditions of dealings between both the entities. The agreement should also have a declaration / undertaking by the MSME seller that, in respect of goods and services underlying the factoring unit, no finance is extended by the working capital financing bank and such goods and services are not charged to the working capital financing bankers (i.e., finance availed through the TReDS would not be part of existing charge / hypothecation of its working capital bankers).

d) In case of financing on the basis of invoices, an assignment agreement would need to be executed between the MSME seller and the financier. Alternatively, this aspect may be incorporated in the agreement between the MSME seller and the financier, to the effect that any financing transaction on TReDS will tantamount to an assignment of receivables in favour of whoever is the financier.

e) The TReDS will be in custody of all the agreements.

16. Other procedural aspects of TReDS functioning and operations may be incorporated either in the Master Agreement, if so necessitated by the participants, or in the Procedural Guidelines where applicable. In all instances, such procedural aspects, even if incorporated in the Master Agreements, should be in adherence to regulatory norms issued from time to time. The Master Agreement may also clearly indicate that any legal proceedings to be initiated by one entity against another, if at all, will be outside the purview of TReDS.

17. TReDS will also review the need for CERSAI registration for the assignments as indicated above, and put in place a suitable mechanism for the same (preferably driven automatically through the TReDS), as soon as feasible after a factoring unit has been accepted for financing by a financier.

Settlement process

18. Critical to the operations of the TReDS is the mechanism that ensures timely settlement of funds between the member financiers and the MSME sellers (when the factoring unit is financed) and the subsequent settlement of funds between the member buyers and the respective financiers on due date of the factoring unit. In order to ensure a smooth process of such payments, the TReDS would be required to:

a) Trigger settlement between financier and MSME for accepted bids - In respect of all factoring units financed on a given day, the TReDS will generate the payment obligations of all financiers on T+2 basis and send the file for settlement in any of the existing payment system as agreed among the system participants. The TReDS would have to put in place a separate recourse mechanism to handle settlement failures in respective payment systems.

b) Trigger settlement between the buyer and the ultimate financier on due date - the TReDS would generate the payment obligations file and send the same for settlement on due date to the relevant payment system.

19. The TReDS will generate the settlement files and send the same to existing payment systems for actual payment of funds. This would ensure that the inter-bank settlement (between the bankers representing member MSMEs, buyers and the financiers) will take place and defaults, if any, by the buyers will be handled by the buyer’s bank and will not be the responsibility of the TReDS. Hence, the settlement process ensures payments to relevant recipients on due date, thus, facilitating the smooth operations on the TReDS. However, it would not entail a guaranteed settlement by the TReDS.

20. The TReDS would be required to put in place a mechanism for bankers to report defaults in payments by buyers. The TReDS would also need to ensure adequate arbitration and grievances redressal mechanism is in place.

Regulatory framework for TReDS

21. The TReDS, which undertakes clearing and settlement activities, would be governed by the regulatory framework put in place by the Reserve Bank of India under the Payment and Settlement Systems Act 2007 (PSS Act). It will function as an authorised payment system under the PSS Act 2007. The activities of the TReDS as well as those of the participants in the TReDS would be governed by the relevant legal and regulatory provisions applicable to various stakeholders in the system. As such, the processes and procedures of the TReDS should be compliant with such legal and regulatory provisions which may be issued and amended from time to time by respective authorities.

Eligibility criteria to set up and operate the TReDS

22. Entities desirous of setting up and operating the TReDS should fulfil the following criteria.

(a) Financial Criteria

(i) Since the TReDS will not be allowed to assume any credit risk, its minimum paid up equity capital shall be Rs. 25 crore.

(ii) The foreign shareholding in the TReDS would be as per the extant foreign investment policy.

(iii) Entities, other than the promoters, will not be permitted to have shareholding in excess of 10 per cent of the equity capital of the TReDS.

(iv) The overall financial strength of the promoters/entity seeking to set up TReDS would be an important criteria of assessment/selection.

(b) Due diligence of promoters

The entities and their promoters/promoter groups as defined in the SEBI (Issue of Capital & Disclosure Requirements) Regulations, 2009 should be ‘fit and proper’ in order to be eligible to operate as TReDS. RBI would assess the ‘fit and proper’ status of the applicants on the basis of their past record of sound credentials and integrity; financial soundness and track record of at least 5 years in running their businesses. RBI may, inter alia, seek feedback on the applicants on these or any other relevant aspects from other regulators, and enforcement and investigative agencies like Income Tax, CBI, Enforcement Directorate, SEBI, etc. as deemed appropriate.

(c) Technological capability

The TReDS should have sound technological basis to support its operations. As such, the TReDS should, at the minimum, fulfil the following technological requirements.

  • TReDS shall be able to provide electronic platform for all the participants.

  • Information about bills/ invoices, discounting and quotes shall be disseminated by the TReDS in real time basis, supported by a robust MIS system.

  • The TReDS shall have a suitable Business Continuity Plan (BCP) including a disaster recovery site.

  • The TReDS shall have an online surveillance capability which monitors positions, prices and volumes in real time so as to check system manipulation.

Application procedure for Authorisation

23. The general guidelines as well as the application format for any non-bank entity to seek authorisation under the PSS Act for operating a payment system are available at /documents/87730/21647585/86707.pdf

24. Entities meeting the eligibility criteria as outlined in the Guidelines and desirous of setting up the TReDS, may apply in the prescribed format to the Chief General Manager, Department of Payment and Settlement Systems, Reserve Bank of India, 14th Floor, Central Office Building, Shaheed Bhagat Singh Marg, Mumbai – 400001, as and when the window for receipt of applications for this purpose is opened.


Annex

Illustrative Outline of Process flow under TReDS

a) Corporate and other buyers, including Government Departments and Public Sector Undertakings, send purchase order to MSME seller (outside the purview of the TReDS).

b) MSME seller delivers the goods along with an invoice. There may or may not be an accepted bill of exchange depending on the trade practice between the buyer and the seller (outside the purview of the TReDS).

c) Thereafter, on the basis of either an invoice or a bill of exchange, the MSME seller creates a ‘factoring unit’ (which would be a standard nomenclature used in the TReDS for an invoice or a bill on the system) on TReDS. Subsequently, the buyer also logs on to TReDS and flags this factoring unit as ‘accepted’. In case of reverse factoring, this process of creation of factoring unit could be initiated by the buyer.

d) Supporting documents evidencing movement of goods etc. may also be hosted by the MSME seller on the TReDS in accordance with the standard list or check-list of acceptable documents indicated in the TReDS.

e) The TReDS will standardise the time window available for buyers to ‘accept’ the factoring units, which may vary based on the underlying document – an invoice or bill of exchange.

f) The TReDS may have either a single or two separate modules for transactions with invoices and transactions with Bills of Exchange, if so required. In either case, all transactions routed through TReDS will, in effect, deal with factoring units irrespective of whether they represent an invoice or a bill of exchange.

g) Factoring units may be created in each module as required. Each such unit will have the same sanctity and enforceability as allowed for physical instruments under the “Factoring Regulation Act, 2011” or under the “Negotiable Instruments Act, 1881”

h) The standard format / features of the ‘factoring unit’ will be decided by the TReDS – it could be the entire bill/invoice amount or an amount after adjustment of tax / interest etc. as per existing market practice and as adopted as part of the TReDS procedure. However, each factoring unit will represent a confirmed obligation of the corporate and other buyers, including Government Departments and PSUs, and will carry the following relevant details – details of the seller and the buyer, issue date (could be the date of acceptance), due date, tenor (due date – issue date), balance tenor (due date – current date), amount due, unique identification number generated by the TReDS, account details of seller for financier’s reference (for credit at the time of financing), account details of buyer for financier’s reference (for debit on the due date), the underlying commodity (or service if enabled).

i) The TReDS should be able to facilitate filtering of factoring units (by financiers or respective sellers / buyers) on any of the above parameters. In view of the expected high volumes to be processed under TReDS, this would provide the necessary flexibility of operations to the stakeholders.

j) The buyer’s bank and account details form an integral feature of the factoring unit. The creation of a factoring unit on TReDS shall result in automatic generation of a notice / advice to the buyer’s bank informing them of such units.

k) These factoring units will be available for financing by any of the financiers registered on the system. The all-in-cost quoted by the financier will be available on the TReDS. This price can only be viewed by the MSME seller and not available for other financiers.

l) There will be a window period provided for financiers to quote their bids against factoring units. Financiers will be free to determine the time-validity of their bid price. Once accepted by the MSME seller, there will be no option for financiers to revise their bids quoted online.

m) The MSME seller is free to accept any of the bids and the financier will receive the necessary intimation. Financiers will finance the balance tenor on the factoring unit.

n) Once a bid is accepted, the factoring unit will get tagged as “financed” and the funds will be credited to the seller’s account by the financier on T+2 basis (T being the date of bid acceptance). The actual settlement of such funds will be as outlined under the Settlement section.

o) Once an accepted factoring unit has been financed by a financier, notice would be sent to buyer’s bank as well as seller’s bank. While the buyer’s bank would use this information to ensure availability of funds and also handle the direct debit to the buyer’s account on the due date in favour of the financier (based on the settlement obligations generated by the TReDS), the seller’s bank will use this input to adjust against the working capital of the MSME seller, as necessary (the TReDS procedures may, if necessary, also indicate that the proceeds of the accepted and financed factoring units will be remitted to the existing working capital / cash credit account of the MSME seller). If agreed by members, the TReDS may also provide the option to members, whereby the financiers would take direct exposure against the buyers rather than through their bankers.

p) On the due date, the financier will have to receive funds from the buyer. The TReDS will send due notifications to the buyers and their banks advising them of payments due. The actual settlement of such funds will be as outlined under the Settlement section.

q) Non-payment by the buyer on the due date to their banker should tantamount to a default by the buyer (and be reported as such as per regulatory procedures prescribed from time to time) and enable the banker to proceed against the buyer. Any action initiated in this regard, will be strictly non-recourse with respect to the MSME sellers and outside the purview of the TReDS.

r) These instruments may be rated by the TReDS on the basis of external rating of the buyer, its credit history, the nature of the underlying instrument (invoice or bill of exchange), previous instances of delays or defaults by the buyer with respect to transactions on TReDS, etc.

s) The rated instruments may then be further transacted / discounted amongst the financiers in the secondary segment.

t) Similar to the primary segment, any successful trade in the secondary segment will also automatically result in a direct debit authority being enabled by the buyer’s bank in favour of the financier (based on the settlement obligations generated by the TReDS). In parallel, it will also generate a ‘notice of assignment’ intimating the buyer to make the payment to the new financier.

u) In the event that a factoring unit remains unfinanced, the buyer will pay the MSME seller outside of the TReDS.

In order to meet the requirements of various stakeholders, the TReDS should ensure to provide various types of MIS reports including intimation of total receivables position, financed and unfinanced (to sellers); intimation of outstanding position, financed and unfinanced with details of beneficiaries and beneficiary accounts to be credited (for buyers); total financed position for financiers; etc. Similarly, data on unfinanced factoring units in the market should also be made available by the TReDS. The system should also generate due date reminders to relevant parties, notifications to be issued to bankers when a factoring unit is financed, notifications to be issued to buyers once a factoring unit related to their transaction is traded in the secondary segment, etc.

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List of Banks permitted for issuance and operation of Prepaid Payment Instruments in India

List of Banks permitted for issuance and operation of Prepaid Payment Instruments in India as on November 09, 2022
S No. Name of the Banks
1 Airtel Payments Bank Limited
2 American Express Banking Corporation
3 A. P. Mahesh Co-operative Urban Bank Limited
4 Au Small Finance Bank Limited
5 Axis Bank Limited
6 Bandhan Bank Limited
7 Bank of Barodaµ
8 Bank of India
9 Bank of Maharashtra
10 Barclays Bank PLC
11 Canara Bank
12 Central Bank of India
13 Citi Bank N.A.
14 City Union Bank Limited
15 DBS Bank India Limited
16 DCB Bank Limited
17 Equitas Small Finance Bank Limited
18 ESAF Small Finance Bank Limited
19 Fincare Small Finance Bank Limited
20 Fino Payments Bank Limited
21 First Rand Bank
22 HDFC Bank Limited
23 ICICI Bank Limited
24 IDBI Bank Limited
25 IDFC FIRST Bank Limited
26 Indian Bank
27 Indian Overseas Bank
28 IndusInd Bank Limited
29 Jana Small Finance Bank Limited
30 Jio Payments Bank Limited
31 Karnataka Bank Limited
32 Karur Vysya Bank Limited
33 Kerala Gramin Bank
34 Kotak Mahindra Bank Limited
35 Lakshmi Vilas Bank Limited
36 NSDL Payments Bank Limited
37 Paytm Payments Bank Limited
38 Pragathi Krishna Gramin Bank
39 Punjab National Bankα
40 Punjab & Sind Bank
41 SBM BANK (INDIA) LTD.
42 South Indian Bank Limited
43 Standard Chartered Bank
44 State Bank of India@
45 Tamilnad Mercantile Bank Limited
46 The Ahmedabad Mercantile Co-operative Bank Limited
47 The Catholic Syrian Bank Limited
48 The Dhanlaxmi Bank Limited
49 The Federal Bank Limited
50 The Gujarat State Co-operative Bank Limited
51 The New India Co-operative Bank Limited
52 The Rajasthan State Co-operative Bank Ltd.
53 TJSB Sahakari Bank Limited
54 RBL Bank Limited
55 The Saraswat Co-operative Bank Limited
56 UCO Bank
57 Union Bank of Indiaβ
58 Yes Bank Limited
@ As per the Government of India order dated February 22, 2017 regarding acquisition of State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, State Bank of Travancore by State Bank of India, the erstwhile associate banks of SBI have merged with SBI with effect from April 1, 2017.
µ As per the Government of India Gazette Notification dated January 02, 2019, Vijaya Bank and Dena Bank amalgamated with the Bank of Baroda with effect from April 01, 2019.
α As per the Government of India Gazette Notification dated March 4, 2020, Oriental Bank of Commerce and United Bank of India amalgamated with Punjab National Bank with effect from April 01, 2020.
β As per the Government of India Gazette Notification dated March 4, 2020, Andhra Bank and Corporation Bank amalgamated with Union Bank of India with effect from April 01, 2020.
Ω As per the Government of India Gazette Notification dated March 4, 2020, Syndicate Bank amalgamated with Canara Bank with effect from April 01, 2020.
ℼ As per the Government of India Gazette Notification dated March 4, 2020, Allahabad Bank amalgamated into Indian Bank with effect from April 01, 2020.
44026829
Customer Facilitation Centres – NEFT (Updated as on March 15, 2023)
S No BANK NAME PHONE E Mail
1 ABHYUDAYA COOPERATIVE BANK LIMITED Tel: 022-25260172 neftcell@abhyudayabank.net
2 AHMEDABAD MERCANTILE COOPERATIVE BANK Tel: 079-26426582-84-88 treasury@amco-bank.com
3 AHMEDNAGAR MERCHANTS CO-OP BANK LTD Tel: 9767477700 admin@amcbank.in;
suresh.katariya@rediffmail.com
4 AIRTEL PAYMENTS BANK LIMITED Tel: 0124-4247797 nefthelpdesk@airtelbank.com
5 AKOLA JANATA COMMERCIAL COOPERATIVE BANK Tel: 0724-2430012/ 2430241/2430639 rtgsneftops@akolajanatabank.com
6 ALMORA URBAN COOPERATIVE BANK LTD. Tel: 05946-286300; 05962-231947; 05962-230743 rtgs.aucb@almoraurbanbank.com
info@almoraurbanbank.com
7 AMBARNATH JAI HIND CO -OP BANK LTD Tel: 0251 2605068/2605069/2600696 rtgs@jaihindbank.com;
jaihindbank@gmail.com
8 ANDHRA PRADESH GRAMEEN VIKAS BANK Tel: 7382620369, 9490153763, 9440903904, 9491065590 treasury@apgvbank.in;
cmaccounts@apgvbank.in;
cmit@apgvbank.in
9 ANDHRA PRAGATHI GRAMEENA BANK Tel: 7382633823 rtgsneft@apgb.in
10 APNA SAHAKARI BANK LIMITED Tel: 022-24103313 cpd@apnabank.co.in,
11 AU SMALL FINANCE BANK LIMITED Tel: 9116181332/ 7340011989/ 9116181708 rtgsneft@aubank.in;
epay@aubank.in
12 AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED Tel: 022 4112 0073 indiapcomumbaioffice@anz.com
pgsupport.india@anz.com
13 AXIS BANK Tel: 022 - 24253491 /3492 / 3493 cfc@axisbank.com
14 B N P PARIBAS Tel: 022- 61964645 / 4646 / 4640 / 4642 cms.payments@asia.bnpparibas.com
15 BANDHAN BANK LIMITED Tel: 033-40456456
Ext: 5415
rtgsneft.desk@bandhanbank.com
16 BANK OF AMERICA Tel: 044-42904526/4711/4527/4525 dg.payments_chennai@bofa.com
17 BANK OF BAHARAIN AND KUWAIT BSC Tel: 022-22880038 / 22823698 / 99 Extn - 246/238 csdmumbai@bbkindia.com
18 BANK OF BARODA Tel: 0265-2316160/6161 neft.mumbai@bankofbaroda.com
19 BANK OF CEYLON Tel: 044-39519907/9902, 044-28190972 bocops@bankofceylon.in
20 BANK OF INDIA Tel: 022-61312997 boi.neft@bankofindia.co.in
21 BANK OF MAHARASHTRA Tel: 020 2450 4005/ 4006 bomneft@mahabank.co.in
22 MUFG Bank, Ltd. Tel: 011-41003456 /220 /275 /453 /464 ndledp@vsnl.net.in
23 BARCLAYS BANK Tel: 022-61754261 / 4619 / 4620 / 4670 grcbpayment.ops@barclays.com
24 Bassein Catholic Co-op Bank Ltd +91-8888837146 rtgs@bccb.co.in
25 BHAGINI NIVEDITA SAHAKARI BANK LTD Tel: 020-25479707/25479708, 9822034166
020-25447619/25447620
neft_rtgs@bhagininiveditabank.com,
madhura.karve@bhagininiveditabank.com,
ho@bhagininiveditabank.com
26 BHARAT COOPERATIVE BANK MUMBAI LIMITED Tel: 022-61890106/ 107 payments@bharatbank.co.in
27 Canara Bank Tel: 080-25129486/87/88/89
080-25129496
horeconhelpdesk@canarabank.com
neft@canarabank.com
28 CAPITAL SMALL FINANCE BANK LTD. Tel: 0181-5050759/727/730/775 epayments@capitalbank.co.in
treasury@capitalbank.co.in
29 CSB BANK LIMITED Tel: 0484-6615504/ 05,
9072601527/ 528
rtgs@csb.co.in
30 CENTRAL BANK OF INDIA Tel: 022-22637966 cbineftcfc@centralbank.co.in
31 CHINATRUST COMMERCIAL BANK LIMITED Tel: 011-43688888 , 233560001 in.customerservices@ctbcbank.com
32 CITI BANK Tel: 022 6132 8761;
022 6132 8891;
022 6132 8570
pay.ops@citi.com
India.citiservice@citi.com
paylink.rtgs@imcap.ap.ssmb.com
rtgs.citi@citi.com
33 CITIZEN CREDIT COOPERATIVE BANK LIMITED Tel: 022-22658969 neft.rtgs@citizencreditbank.com;
cm.cpd@citizencreditbank.com;
agm3@citizencreditbank.com;
dgm3@citizencreditbank.com
34 CITY UNION BANK LIMITED Tel: 044-28297905 payment_system@cityunionbank.in
35 CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK CALYON BANK Tel: 022-67371030/1031 rtgs.crly@ca-cib.com
36 CREDIT SUISSE AG Tel: 022 6777 3417022 6777 3510 list.rtgs.cres@credit-suisse.com
37 DARUSSALAM CO-OPERATIVE URBAN BANK LTD 040-24805176 / 8125108125 dcub1000@darussalambank.com;
dcub_ho@darussalambank.com
38 DCB BANK LIMITED Tel: 022-66187225/228/244/243/283/246/021 neft@dcbbank.com
39 DEOGIRI NAGARI SAHAKARI BANK LTD Tel: 0240-2240212/2484827/28 neftrtgs@deogiribank.com
40 DEPOSIT INSURANCE AND CREDIT GUARANTEE CORPORATION Tel: 022-23062680, 23084121 dicgccsd@rbi.org.in
41 DEUTSCHE BANK Tel: 022-71806411, 022-71803524, 022-71806318, 022-71803918 neft.deutsche@db.com / rtgs.deutsche@db.com
42 DBS BANK INDIA LTD. Tel: 022 – 6833 0934 paymentrecall@dbs.com
43 DHANALAKSHMI BANK Tel: 0487-6627046 / 084 neft@dhanbank.co.in,
rtgs.dlxb@dhanbank.co.in,
rtgs@dhanbank.co.in
44 DMK JAOLI BANK LTD Tel: 022-23828488 jsbl@vsnl.com;
hoaccounts@jaolibank.in
45 DOHA BANK QPSC 022-6286 1161,
022-6286 1162,
022-6286 1186
indiahelpdesk@dohabank.co.in
46 DOMBIVLI NAGARI SAHAKARI BANK LIMITED Tel: 0251-2875000-9, 0251-2875077/78/79 info@dnsb.co.in
47 DURGAPUR STEEL PEOPLES COOPERATIVE BANK LTD Tel: 0343 - 2575711,
9475413151
8373090004
clearingcell@dspcoopbank.com
dspcoop@gmail.com;
chanchal.pal@dspcoopbank.com
48 EMIRATES NBD BANK PJSC Tel: 8879020254 rtgsebil@EmiratesNBD.com
49 EQUITAS SMALL FINANCE BANK Tel: 044-30898048/8068/8015/8056 rtgs-cell@equitasbank.com
50 ESAF SMALL FINANCE BANK LIMITED Tel: 0487 - 2373290, 9072604056,8589975585,8589933364,9072600833 payments@esafbank.com;
nitha.kannan@esafbank.com;
aby.abraham@esafbank.com;
binumon.k@esafbank.com
51 EXPORT IMPORT BANK OF INDIA Tel: 022-22172669/2647/2438/2444 rtgs@eximbankindia.in
52 FEDERAL BANK Tel: 0484-2752051, 2752077 neft@federalbank.co.in
53 FINCARE SMALL FINANCE BANK Tel: 080 - 42504444 Ext 643, 611, 610 cpcpayments@fincarebank.com
54 FINO PAYMENTS BANK LTD Tel: 022-71047116, 022-71047025, 022- 71047191 neftrtgs.cell@finobank.com,
care@finobank.com,
customercare@finobank.com
55 FIRST ABU DHABI BANK PJSC Tel: 022-33311131/1151 mumbaisupportit@nbad.com
56 FIRSTRAND BANK LIMITED Tel: 022-66258682/ 66258666/ 66258629 frin.tradeoperations@firstrand.co.in
57 G P PARSIK BANK Tel: 022-25456500, Extn. 6529, 6509 invest@gpparsikbank.com;
accounts@gpparsikbank.net
58 GS MAHANAGAR COOPERATIVE BANK LTD Tel: 022- 24710952 / 24710962 / 24710821 edpmanager@mahanagarbank.com
59 HARYANA STATE CO-OP APEX BANK Tel: 0172-2784278 harco17@gmail.com;
neft@harcobank.org.in;
rtgs@harcobank.org.in
60 HDFC BANK LTD Tel: 022-30752044 / 53 neftoutward@hdfcbank.com;
neftinward@hdfcbank.com
61 HIMACHAL PRADESH STATE COOPERATIVE BANK LTD Tel: 0177-2659641 rtgs.hpsc@hpscb.com
62 HSBC BANK Tel: 022-45053307, 61223370 paymentinvestigations@hsbc.co.in
63 HUTATMA SAHAKARI BANK LTD WALWA 0231-2664025/ 26 ITCELL@HUTATMABANK.COM;
HO@HUTATMABANK.COM
64 ICICI BANK LTD Tel: 022- 33667777 &
040- 33667777
Fax: 040-41064450
neft.query@icicibank.com
65 IDBI BANK Tel : 022 – 66552776/77/78, 022-66700304
022-66908536
etpc@idbi.co.in;
rtgsneftops@idbi.co.in
66 IDFC FIRST BANK Tel: 49850059/58/55/56/61 cfc@idfcfirstbank.com
neftcell@idfcfirstbank.com
67 IDUKKI DISTRICT CO OPERATIVE BANK LTD Tel: 04862 – 235141 it@idukkidcb.in
68 INDIA POST PAYMENTS BANK LIMITED Tel: 011-23815485, 23815488 rtgs.cfc@ippbonline.in
69 Indian Bank 044-28294988
044-28134173
rtgscell@indianbank.co.in
70 INDIAN OVERSEAS BANK Tel: 044-28584896, 28889397 rtgscell@iobnet.co.in
71 INDUSIND BANK Tel: 022-42271639/40/41/42, 022-62815131/ 5123 neft@indusind.com
72 INDUSTRIAL AND COMMERCIAL BANK OF CHINA LIMITED Tel: 022-33155931/5926 rtgs.icbk@india.icbc.com.cn
73 INDUSTRIAL BANK OF KOREA Tel: 011-40768000 / 8022 / 8009 neft.ibko@ibk.co.kr
ibkamitdeb@ibk.co.kr
rohit@ibk.co.kr
74 IRINJALAKUDA TOWN CO-OPERATIVE BANK LTD Tel: 9447755843, 9497068429, 9847411160, 0480-2670300, 2670331 ho@itubank.com,
mail@itubank.com
75 JALGAON JANATA SAHAKARI BANK LIMITED Tel: 0257-2235534/2234794 jjsbrtgs@gmail.com
76 JAMMU AND KASHMIR BANK LIMITED Tel: 0194-2481930/31/32/33/34/35 neftservices@jkbmail.com;
jakaneft@jkbmail.com
77 JANA SMALL FINANCE BANK Tel: 080-33425262/Ext:358/143 channel_payments@janabank.com
78 JANASEVA SAHAKARI BANK BORIVLI LIMITED Tel : 022- 28914747, 28333522 jssbl@mtnl.net.in
79 JANASEVA SAHAKARI BANK LIMITED Tel: 020-24440097 investment@janasevabankpune.com
80 JANATA SAHAKARI BANK LTD, PUNE Tel: 020 24521092020 24521093Mobile: 9970013148 jsbservice@janatabankpune.com
81 JANKALYAN SAHAKARI BANK Tel: 022-25222582/ 25246804, 022-25264123/122/151/111 jksbl@jksbl.com
82 JIO PAYMENTS BANK LIMITED Tel: 022-35554097 rajesh3.gupta@ril.com
83 JP MORGAN CHASE BANK Tel:- 022-61575043, 022 61573844,
022 61573837
Tel:- 022 61573305 /
61573445 / 61573667
mumbai.cash.operation@jpmorgan.com
funding.mumbai.branch@jpmorgan.com
rtgs_chas@jpmorgan.com
84 KALLAPPANNA AWADE ICHALKARANJI JANATA SAHAKARI BANK LIMITED Tel: 0230-2427263 treasury@ijsbank.com
85 KALUPUR COMMERCIAL COOPERATIVE BANK Tel: 079-27582020 to 27582026 info@kalupurbank.com
rtgs.kccb@kalupurbank.com
86 KALYAN JANATA SAHAKARI BANK Tel: 0251-2219009 / 9030 / 9024 kjsbrtgs@kalyanjanata.in
87 KARNATAKA BANK LIMITED Tel: 022 - 22823031/32 neft.srbr@ktkbank.com
88 KARNATAKA VIKAS GRAMEENA BANK Tel: 0836-2442204 kvgbhoit@gmail.com
neftrtgscell@kvgbank.com
89 KOOKMIN BANK 124-4532222 ravish.arora@kbfg.com
sheenu.chawla@kbfg.com
ravish.dutta@kbfg.com
90 THE KARUR VYSYA BANK LTD Tel: 0422–2227778, 0422–2227779, 0422-2227760 neft@kvbmail.com;
neftcfc@kvbmail.com
91 KEB HANA BANK Tel: 044-49056320/6305 kebchennai@hanafn.com
92 KERALA GRAMIN BANK Tel: 0497-2704810 neftcell.kgb@keralagbank.com
93 KOTAK MAHINDRA BANK LIMITED Tel: 022-6605 6597 / 98 / 99 neftrtgs.query@kotak.com
94 KOZHIKODE DISTRICT COOP BANK LTD. Tel: 0495-2701520 rtgs@kdcbank.com
95 MAHARASHTRA GRAMIN BANK Tel: 0240-2476141,
022-25435154,
25344059/60
rtgs@mahagramin.co.in
neft@mahagramin.co.in
mgbneftcell@gmail.com
96 MAHARASHTRA STATE COOPERATIVE BANK Tel: 022 22800653/654, 22822216 paymentcell@mscbank.com;
rtgs@mscbank.com
97 MAHESH SAHAKARI BANK LTD PUNE Tel: 8446113097 & 7720932223 accounts@maheshbankpune.in
98 MASHREQBANK PSC Tel: 022-66327200/300/301 opsindia@mashreq.com;
99 MIZUHO BANK LTD. Tel: 022 49112000/21/23/61 022 49112746/77 inward.remittances@mizuho-cb.com
100 MODEL CO-OPERATIVE BANK LTD. Tel: 022-66914227/ 8080938018 rtgs@modelbank.in
101 NABARD Tel: 9321966445
(022-26539793)
fd.disb@nabard.org
102 NAGAR URBAN CO OPERATIVE BANK Tel: 0241-2346941, 2343642 rtgs@nagarurbanbank.com
103 NAGPUR NAGARIK SAHAKARI BANK LIMITED Tel: 0712-2764313 ,2761386 neft@nnsbank.com
104 NEW INDIA CO-OPERATIVE BANK LTD Tel: 022 6626 4353 rtgsdesk@newindiabank.in / rtgs.nicb@newindiabank.in
105 NKGSB COOPERATIVE BANK LIMITED Tel: 022-67545022,67545009 rtgs@nkgsb-bank.com
106 NORTH EAST SMALL FINANCE BANK Tel: 0361-7180001 customercare@nesfb.com
107 NSDL Payment Bank Ltd Tel: 022-42022100 care@nsdlbank.co.in
nspboperations@nsdlbank.co.in
108 NUTAN NAGARIK SAHAKARI BANK LIMITED Tel: 079-26445229 rtgs@nutanbank.com
109 PAYTM PAYMENTS BANK LIMITED Tel: 0120-4456456 neftrtgs.support@paytmbank.com
110 KARNATAKA GRAMIN BANK 08194-234315, 08194-234215 hoanx.neftcell@kgbk.in;
dbswing.kgbk@kgbk.in
111 PRIME CO-OP. BANK LTD. Tel: 0261 - 2804777 rtgs@primebankindia.com
112 PT BANK MAYBANK INDONESIA TBK Tel: 022-67303422/3423 rtgs.ibbk@maybank.co.in
113 PUNJAB AND MAHARSHTRA COOPERATIVE BANK Tel: 022-61284316/4317/4313 rtgs@pmcbank.com
114 PUNJAB AND SIND BANK Tel: 011-25860657,25826216 b0385@psb.co.in;
rtgs@psb.co.in
115 PUNJAB NATIONAL BANK Tel: 022-22627511 neft@pnb.co.in
116 QATAR NATIONAL BANK (Q.P.S.C.) Tel: 022-62296306/ 6311 indiaoperations@qnb.com
117 RABOBANK INTERNATIONAL Tel: 022-22097890/7900/7881 fm.in.mumbai.cmps@rabobank.com
118 RAJARAMBAPU SAHAKARI BANK Tel: 9890080260 account@rajarambapubank.org;
119 RAJARSHI SHAHU SAHAKARI BANK Ltd 020-24432557,
020-24435384,
020-24435385
rtgsneft@rajarshishahubankpune.com
120 RAJGURUNAGAR SAHAKARI BANK LIMITED Tel : 02135- 222085,222118 rtgs.rsbl@rajgurunagarbank.com
121 RAJKOT NAGARIK SAHAKARI BANK LTD. Tel: 0281-2238524, 2226476, 2222054 rtgsops@rnsbindia.com,
rtgs@rnsbindia.com,
122 RBL BANK LIMITED Tel: 022- 48829025 to 42 rtgsneftoperation@rblbank.com
123 RESERVE BANK OF INDIA (FOR GOVT BANKING DIVISION) Tel: 022-22603329 neftpadmumbai@rbi.org.in
124 SAHEBRAO DESHMUKH COOPERATIVE BANK LIMITED Tel : 022-28522514/15, 022-28520369 clg@sdcbank.in
125 SAMARTH SAHAKARI BANK LTD. Tel: 02172744214 rtgs.sbls@samarthbank.com
126 SARASWAT COOPERATIVE BANK LIMITED (022) 67315444, 67315402 rtgs_neft@saraswatbank.com; suhas.shidhaye@saraswatbank.com
127 SBER BANK Tel: 011-40048888, 40048886, 40048887 u.bhatnagar@sberbank.co.in
128 SBM BANK MAURITIUS LIMITED Tel: 022-43028888/801/802 csdmumbai@sbm-india.com
129 SHIKSHAK SAHAKARI BANK LIMITED Tel: 0712-2722705 / 2774866 rtgs.sksb@shikshakbank.com
130 SHINHAN BANK Tel: 022-61992000 operations.mum@shinhan.com;
patra@shinhan.com;
treasury.bo.ind@shinhan.com;
rtgs.shbk@shinhan.com
131 SHIVALIK SMALL FINANCE BANK LIMITED Tel: 0132-2726125
0132-2726147
rtgs@shivalikbank.com
132 SHRI CHHATRAPATI RAJASHRI SHAHU URBAN COOPERATIVE BANK LIMITED Tel - 2442-229772, 2442-228961 headoffice@shahubank.com
133 SHRI VEERSHAIV CO-OP BANK LTD Tel: 0231-2536940, 8380051173 nitincharankar@shriveershaivbank.com
134 SINDHUDURG DCCB LTD Tel: 02362-229005 To 10 rtgs.neft@sindhudurgdcc.com
135 SIR M. VISVESWARAYA CO-OP BANK LTD. Tel: 9480885371, 9449599908 hl.suresh@yahoo.co.in;
l.ganesh@vcb.co.in
136 SOCIETE GENERALE Tel: 022-66309500 mum.oper.mop@socgen.com
137 SOLAPUR JANATA SAHAKARI BANK LIMITED Tel – 0217-2741100 info@sjsbbank.com
138 SOUTH INDIAN BANK 0484 2556003, 080 28543444. rtgscell@sib.co.in
rtgscell1@sib.co.in
139 STANDARD CHARTERED BANK Tel: 044-674-41156 / 044-674-41251 neft.recall@sc.com
140 STATE BANK OF INDIA Tel: 022-2756 0743 / 022-2756 0746 neft@sbi.co.in
141 SUMITOMO MITSUI BANKING CORPORATION Tel: 011-47689111 rtgs_smbc@in.smbc.co.jp
142 SURAT NATIONAL COOPERATIVE BANK LIMITED Tel: 0261-2464 621 to 624 rtgs.sunb@sncb.in
143 SURYODAY SMALL FINANCE BANK LTD Tel: 022-41856734/40436757 payments@suryodaybank.com
144 SUCO SOUHARDHA SAHAKARI BANK LTD. Tel: 08392-255201/08392-254104/ 08392-297296 neft.suco@sucobank.com
rtgs.suco@sucobank.com
145 THE SUTEX COOPERATIVE BANK LIMITED Tel: 0261-2632519, 2632027/28 rtgs.support@sutexbank.in
146 TAMILNAD MERCANTILE BANK LIMITED Tel: 044-28131092/28131091 rtgs@tmbank.in
147 Telangana State Co-Op Apex Bank Tel: 040-23443814/ 24685501, 040-24685568, 040-23443845 rtgscell@tscab.org
148 TEXTILE TRADERS COOP BANK LTD. Tel : 079-26430545079-26434255 / 26434200 rtgs.ttcb@ttcbank.co.in
headoffice@ttcbank.co.in
149 THE A.P. MAHESH COOPERATIVE URBAN BANK LIMITED Tel: 040- 24732711/22 info@apmaheshbank.com;
hofin@apmaheshbank.com
150 THE AKOLA DISTRICT CENTRAL CO-OPERATIVE BANK LTD, AKOLA Tel: 0724-2415107, 0724-2415108, 18002332393 rtgs.adcc@akoladccbank.com
151 THE ANDHRA PRADESH STATE COOPERATIVE BANK LIMITED Tel: 040-27687417/568/579 rtgscell@apcob.org
152 THE BANK OF NOVA SCOTIA Tel: 022-6636 4200 support.mumbai@scotiabank.com
153 THE BARAMATI SAHAKARI BANK Tel: 02112-224865 Ext : 316 rtgs@baramatibank.com
154 THE COSMOS CO OPERATIVE BANK LIMITED Tel: 022-2447 6043 / 44, 022-2447 4278 neftcell@cosmosbank.in
155 THE DELHI STATE COOPERATIVE BANK LIMITED 011-41705038
011-23281924
bkg.dscb@gmail.com,
banking@dscb.in
dscbrtgs2014@gmail.com
156 THE GADCHIROLI DISTRICT CENTRAL COOPERATIVE BANK LIMITED Tel: 07132-232050,232965, 233438,233570, 8055143754 (Pravin Janganwar) gdcc_gad@gdccbank.com
157 THE GREATER BOMBAY COOPERATIVE BANK LIMITED Tel: 022 61285927/61285900 clearing@greaterbank.com
158 THE GUJARAT STATE COOPERATIVE BANK LIMITED Tel: 079-27459013, 27459916, 27459033 info@gscbank.coop
159 THE HASTI COOP BANK LTD Tel: 02566-245616, 247306, 244106, 244306, 247306, 247307 rbiusersgroup@hastibank.org
160 THE JALGAON PEOPELS COOPERATIVE BANK LIMITED Tel: 0257-2227711 to16 rtgs.jpcb@jpcbank.com
161 The Kangra Central Co-Op Bank Ltd Tel: 01892-222269 Ext. 268 dbdc@kccb.in
162 THE KANGRA COOPERATIVE BANK LIMITED Tel: 011-23582056 ser_branch@kangrabank.com
163 THE KARAD URBAN COOPERATIVE BANK LIMITED Tel: 022-24171471 treasury@karadurbanbank.com
164 THE KARANATAKA STATE COOPERATIVE APEX BANK LIMITED Tel: 080-22976614 rtgs@karnatakaapex.com
165 THE KURMANCHAL NAGAR SAHAKARI BANK LIMITED Tel: 05942-263574 kurmanchalbank@yahoo.com
166 THE MEHSANA URBAN COOPERATIVE BANK Tel: 02762-240761 info@mucbank.com
167 THE MUMBAI DISTRICT CENTRAL COOPERATIVE BANK LIMITED Tel: 022-22616911/12 neft@mumbaidistrictbank.com
168 THE MUNICIPAL COOPERATIVE BANK LIMITED Tel: 022- 22616911/12 accounts@mcbmumbai.com
169 THE NAINITAL BANK LIMITED Tel: 011-23583041/40 rtgshelpdesk@nainitalbank.co.in
170 THE NASIK MERCHANTS COOPERATIVE BANK LIMITED Tel: 0253-2308210 /0253-2308213 rtgsneft@namcobank.in;
helpdesk@namcobank.in;
cto@namcobank.in
171 THE NAVNIRMAN CO OP BANK LTD. Tel: 079-26568259 079-26568258 support@navnirmanbank.com
172 THE PANDHARPUR URBAN CO OP. BANK LTD. PANDHARPUR Tel: 02186-228484, 223163, 223484 rtgsneft@pandharpurbank.com
173 THE RAJASTHAN STATE COOPERATIVE BANK LIMITED Tel: 0141-2744704 rscb.raj@gmail.com
174 THE SEVA VIKAS COOPERATIVE BANK LIMITED Tel: 020-27412289, 020-27413371 rtgs.svbl@sevavikasbank.com
175 THE SHAMRAO VITHAL CO OP BANK Tel: 022-71991468-75 rtgscell@svcbank.com
176 THE SURAT DISTRICT CO-OP BANK LTD. Tel: 0261-2466012, 0261-2466018 agmbanking@sudicobank.com;
treasury@sudicobank.com
177 THE SURATH PEOPLES COOPERATIVE BANK LIMITED Tel: 0261-2464621 to 624 info@spcbl.in
178 THE TAMIL NADU STATE APEX COOPERATIVE BANK Tel: 044-25358859/2308, 044-25340973 rtgs@tnscbank.com
179 THE THANE BHARAT SAHAKARI BANK LIMITED Tel: 022-25404747/50/51 rtgs.tbsb@thanebharatbank.net;
rtgs.tbsb@tbsbl.com
180 THE THANE DISTRICT CENTRAL COOPERATIVE BANK LIMITED Tel: 022-25433510 edp@thanedistrictbank.com
181 THE UDAIPUR URBAN CO-OPERATIVE BANK LTD. Tel: 8279128886 addlceo@uucbudaipur.com
182 THE VARACHHA COOPERATIVE BANK LIMITED Tel: 0261-4008146/47 nefthelpdesk@varachhabank.com
183 THE VISHWESHWAR SAHAKARI BANK LIMITED Tel: 020-24271397, 020-24261755/2745 treasury@vishweshwarbank.com
184 THE WEST BENGAL STATE COOPERATIVE BANK LTD Tel: 033 4004 2721, 4000 0386 infoneft@wbstcb.com
185 THE ZOROASTRIAN COOPERATIVE BANK LIMITED Tel: 022-22696050 rtgs.zcbl@zcbl.in
186 THRISSUR DISTRICT COOPERATIVE BANK LTD 04872329520 neftrtgs@thrissurdcb.com
187 TJSB SAHAKARI BANK LTD Tel: 022-25838527 rtgs.tjsb@tjsb.co.in
188 TUMKUR GRAIN MERCHANTS COOPERATIVE BANK LIMITED Tel : 0816-4021102/03, 0816-2257636 rtgs.tgmb@tgmcbank.com
189 UCB PERINTHALMANNA Tel: 9447077586, 9447326689, 9447404902 info@ucbpmna.com;
ucbpchiefacct@gmail.com;
ucbpagm@gmal.com
190 UCO BANK Tel: 022-66547342,7343,7344 & 7359 rtgsneftcell@ucobank.co.in
191 UJJIVAN SMALL FINANCE BANK Tel: 080 40712193 ujjivan-neft@ujjivan.com
192 UNION BANK OF INDIA Tel: 022 22896510 / 6587 neftcell@unionbankofindia.com
193 UNITED OVERSEAS BANK LIMITED Tel: 022-42472814/11/12/15 uob.mumbai@uobgroup.com
194 UTKARSH SMALL FINANCE BANK LTD Tel: 1800-123-9878 customercare@utkarsh.bank
195 VASAI JANATA SAHAKARI BANK Tel: 0250 2308898/2308327;
Mobile:7774038963;
8879001410
s.thakare@vjsbl.com;
dc@vjsbl.com
neft-rtgs@vjsbl.com
martin.sequeira@vjsbl.com
196 VASAI VIKAS SAHAKARI BANK LIMITED Tel: 0250-2326998, 0250-2326984 rtgs@vasaivikasbank.co.in
197 WOORI BANK Tel: 044-33466952 rtgs.hvbk@wooribank.com
198 YES BANK Tel: 18001200, 022-68547571,
022-50229981, 022-68548087
yestouch@yesbank.in;
cfc@yesbank.in
199 SANT SOPANKAKA SAHAKARI BANK LTD. Tel: 020-24444001
020-24444002
Mobile: 9763723710
rtgsneft@santsopankakabank.com;
ad_gaikwad@santsopankakabank.com;
am_gavali@santsopankakabank.com;
sachin_jagtap@santsopankakabank.com;
vs_pawar@santsopankakabank.com;
edp@santsopankakabank.com;
sp_ghare@santsopankakabank.com;
vikas_jagtap@sopankakabank.com;
an_shinde@santsopankakabank.com;
dm_sabne@sopankakabank.com
200 ZILA SAHAKRI BANK LIMITED GHAZIABAD Tel: 0120-2824884/85/86, 0120-2823955 rtgs.zsbl@zsblghaziabad.com
201 NAVJEEVAN CO-OP. BANK LTD. Tel: 0251-2572101 navjeevanbank@njcb.in
202 VIJAY COOPERATIVE BANK 079-26587011
079-26581960
079-26580750
edp@vijaycooperativebank.com;
agm@vijaycooperativebank.com
203 KERALA STATE CO-OPERATIVE BANK 0471-2547252, 0471-2547249 kscb@keralacobank.com;
cobankcad@yahoo.co.in
204 Nilambur co –operative bank ltd Hareesh VS: 9961766976
Rajeev R Nair: 9495762810
hareeshvs@nilamburcub.com;
rajeevrnair@nilamburcub.com
205 Rajasthan Marudhara Gramin bank Gaurav Agrawal : 7073454003
Gyan Prakash Gupta : 7073454371
psg@rmgb.in
fac@rmgb.in
206 Saraspur Nagarik Co – Operative Bank Dhaval Patel: 9727845001
Vishal Mistry: 9898177066
Ankur Patel: 9662625065
info@saraspurbank.com
sncbank@gmail.com
neftrtgssncbank@gmail.com
207 MALKAPUR URBAN CO-OP BANK LTD. Tel: 9422207012 Rajesh Bapat(Asst. Manager) bapatmlk@rediffmail.com
208 AJARA URBAN CO-OP BANK LTD. Tel: 0232-3246084/
8007030197/
7798960981
headit@ajarabank.com;
rtgs.rbi@ajarabank.com
209 UTTAR PRADESH CO-OPERATIVE BANK LTD Tel: 0522-4151200 Ext-402
2623806, 2623740Mobile: 7525006048
rtgshelpdesk@upcbl.in
itcell@upcbl.in
210 MUSLIM COOPERATIVE BANK LTD. Tel: 020 – 26435007/
020 - 24475215 / 24473521
nazimmulla72@gmail.com
0502ruby@gmail.com
ahmed@muslimcooperativebank.com
211 ODISHA STATE COOPERATIVE BANK LTD. Tel: 0674-2375100/2510528 oscb.cbs2013@gmail.com
212 SATARA SAHAKARI BANK LTD Tel: 8108479999,
022-24124743, 022-24146371
rtgsneft@satarabank.net,
info@satarabank.net
213 PUSAD URBAN COOPERATIVE BANK LTD. Tel: 0712-2292644, 7888097938 ho@pucbl.org,
rtgs@pucbl.org,
nagpur@pucbl.org
214 COASTAL LOCAL AREA BANK LTD 0866-2494425/26 rtgs.neft@coastalareabank.com
215 THE PUNJAB STATE COOPERATIVE BANK LTD. Tel: 0172-5067016 neftrtgs@pscb.in
216 THE NAWANAGAR CO-OPERATIVE BANK LTD. Tel: 0288-2563984/85 rtgsneftops@nawanagarbank.co.in
217 ARVIND SAHAKARI BANK LTD. Tel: 9860304002, 9860361472, 9765861919 asbl_ho@arvindbank.com
ravi.harjal@arvindbank.com
yogesh.wankhede@arvindbank.com
vaishali.moundekar@arvindbank.com
218 Sree Charan Souhardha Co-operative Bank Ltd 080 - 26676837
080 - 26606836
+91 9901453378
+91 9901453385
manager.accounts@sreecharanbank.com
it.support@sreecharanbank.com
it.head@sreecharanbank.com
219 Janatha Seva Co-operative Bank Ltd. 080-29776055,
080-23504924,
080-23110019,
9980846055
jscbneftcell@jscbl.com
jscbrtgscell@jscbl.com
girishbg@jscbl.com
yogesh.b@jscbl.com
geetha.c@jscbl.com
220 Bombay Mercantile Co-operative Bank Ltd. 022-23019825 cfc@bmcbank.co.in
221 Jila Sahakari Kendriya Bank Maryadit Rajnandgaon 07744-223620,
220409, 224408
cbs@jskbrjn.com,
account@jskbrjn.com,
jskbrajnandgaon@jskbrjn.com
222 The Banaskantha Mercantile Co-Operative Bank Ltd. 02742-253849
7573031002
rtgsdesk@bmcbbank.com;
admin@bmcbbank.com
223 The Satara District Central Co-Op Bank Ltd. 02162-236036 rtgsneft@sataradccb.com
224 The Malad Sahakari Bank Ltd. 022-7506444054/55,
022-28838636,
022-28889898
accounts@maladbank.com
it@maladbank.com
225 The Akola Urban Co-operative Bank Ltd., Akola 0724-2453851 rtgs@aucbakola.com
226 Smriti Nagrik Sahakari Bank Maryadit, Mandsaur 07422-405622 smritibank@smritibank.com
227 Pavana Sahakari Bank Ltd Pune 020-67171600
020-67171601
neftrtgs@pavanabank.com
228 Chhattisgarh Rajya Gramin Bank 0771-4388819 psg@cgbank.in
229 The Meghalaya Co-Operative Apex Bank Ltd. 0364-2224160
0364-2226169
headoffice@megcab.com
230 Shree Kadi Nagarik Sahakari Bank Ltd. 02764-263500,
9904997770,
8511074025
it@knsb.in;
info@knsb.in;
support@knsb.in
231 Saurashtra Gramin Bank 0281-2482422 neft-rtgs_support@sgbrrb.org
232 Unity Small Finance Bank Limited 022-42159421 / 557 payments@unitybank.co.in

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Contents

ANNEXE-2

Form NEFT-1A

RBI NEFT System

Application for participation in RBI NEFT System

ORIGINAL/DUPLICATE/TRIPLICATE

Ref. No.. . . .. . . . . . .. .. .. .

Date . . . ./. .. . /

 

The Chief General Manager
Reserve Bank of India
Department of Payment & Settlement Systems
Central Office
14th Floor,
Shahid Bhagar Singh Marg
Mumbai – 400001

Dear Sir/ Madam,

Our bank/financialinstitution/organisation requests Reserve Bank of India’s approval for participation in the RBI NEFT System and agrees to abide by the Procedural Guidelines for RBI NEFT System in the event of being admitted into the System.

We would comply with the technical and operational requirements of the NEFT System and would meet the settlement obligations from the current accounts maintained with Reserve Bank of India.

 

Place:

(......................................................................)

Date:

Signature with name, designation and seal of the applicant

1. Name of the bank/financial institution/organisation:

2. No. of branches having connectivity all over India and can participate in the NEFT with T+0 settlement.

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Financial Market Infrastructures regulated by RBI

The following FMIs are regulated by the RBI:

1. Real Time Gross Settlement System (RTGS): RTGS system was implemented in March 2004. RTGS system is owned and operated by the RBI. It is a Systemically Important Payment System (SIPS) where the inter-bank payments settle on a 'real' time and on gross basis in the books of the RBI. RTGS system also settles Multilateral Net Settlement Batch (MNSB) files emanating from other ancillary payment systems including the systems operated by the Clearing Corporation of India Limited. RBI is in the process of implementing the Next Generation RTGS (NG-RTGS) built on ISO20022 standards with advance liquidity management functions, future date functionality, scalability, etc.

2. Securities Settlement Systems (SSS): The Public Debt Office (PDO) of the RBI, Mumbai manages and operates the Securities Settlement Systems for the Government securities, both for outright and repo transactions conducted in the secondary market. Government securities (outright) are settled using DVP model 3 mechanism on a T+1 basis. Repos are settled on T+0 or T+1 basis. Additionally the PDO system also acts as depository for dematerialized government securities. With implementation of the Core Banking Solution (CBS) in the RBI, the securities settlement system has been migrated to the CBS platform.

3. Clearing Corporation of India Ltd (CCIL): CCIL is a Central Counterparty (CCP) which was set up in April 2001 to provide clearing and settlement for transactions in Government securities, foreign exchange and money markets in the country. CCIL acts as a central counterparty in various segments of the financial markets regulated by the RBI viz. the government securities segment i.e. outright, market repo and triparty repo, USD-INR and forex forward segments. Moreover, CCIL provides non-guaranteed settlement in the rupee denominated interest rate derivatives like Interest Rate Swaps/Forward Rate Agreement market. It also provides non-guaranteed settlement of cross currency trades to banks in India through Continuous Linked Settlement (CLS) bank by acting as a third-party member of a CLS Bank settlement member.

CCIL also acts as a trade repository for OTC interest rate and forex derivative transactions.

Other critical market infrastructures which are designated as FMIs

4. Negotiated Dealing System- Order Matching (NDS-OM): NDS-OM is owned by the RBI and is operated by CCIL on behalf of the RBI. NDS-OM is an electronic, screen based, anonymous, order driven trading system for dealing in Government securities which was introduced in 2005. The NDS-OM ensures complete anonymity among the participants and brings transparency in secondary market transactions in Government securities. The NDS-OM facilitates straight-through-processing (STP) as all the trades on the system are automatically sent to the CCIL for settlement. With the efficiency and ease of its operations, the NDS-OM today accounts for major portion of the trading volume in Government securities.

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Service Charges on Cheque Clearing

i) Local Cheques

The service / processing / maintenance charges levied from other member banks by the bank managing a Clearing House are as follows –

(a) MICR Cheque Processing Centres (MICR CPCs):

The processing charges for the instruments processed at MICR-CPCs were recovered on a monthly basis by debit to the accounts of the member banks maintained with the bank managing the Clearing House, or by any other method, at the rate prescribed by the Reserve Bank of India. The bank managing a MICR Cheque Processing Centre was not entitled to levy any other extra charges, for a service / facility relating to the clearing process other than the rate prescribed by Reserve Bank of India towards processing charges. The charges prescribed were @ ` 2.50 per cheque (` 1/- from the presenting bank and ` 1.50 from the drawee bank).

It may however be mentioned that all MICR CPCs in the country have now been subsumed with Cheque Truncation System.

(b) Cheques processed through Grid based Cheque Truncation System (CTS)

Presently Grid based Cheque Truncation System has been put in place through National Payments Corporation of India (NPCI) in New Delhi, Mumbai and Chennai. NPCI shall not levy any other extra charges, for a service / facility relating to the clearing process other than the rate prescribed by Reserve Bank of India towards processing charges. Currently the charges prescribed are @ ` 1.50 per cheque (` 0.50 from the presenting bank and ` 1.00 from the drawee bank).

(c) Other Clearing Houses:

The bank managing the Clearing House may recover the charges incurred by it towards rent for accommodation, depreciation on equipment and furniture, and recurring establishment expenses including salaries paid to the staff of the bank conducting the clearing calculated on a proportionate basis for the period for which their services are utilised for the clearing operations, and overtime allowance paid to such staff for the purpose of balancing the books / reconciling the differences in the clearing, telephones, electricity, stationery, maintenance charges for equipment and expenses towards any other facilities provided, which, shall be shared equally by all the members.

(d) Charges for banks managing back-up clearing centres (MICR and non-MICR centres)

Banks managing back-up clearing centres (primary or alternate) shall get themselves compensated by the member banks of the Clearing House for the relative investment made by them on computer hardware / software and other operating expenses on equal sharing basis. Additionally, the back-up banks may also recover expenses incurred by them during contingencies / disruptions / contingency drills from the member banks of the Clearing House. The expenses recovered must be reasonable and should be approved by the President of the Clearing House.

(ii) Charges to customer on cheque collections

Charges for clearing cheques, both local and outstation, are levied by banks based on their collection policies and will be disclosed in the individual Cheque Collection Policies framed and placed on their website.

Notwithstanding the above, the charges levied by banks for offering the cheque collection service should not exceed the framework of charges as indicated in RBI circular DPSS.CO.CHD.No.1671/03.06.01/2010-11 dated January 19, 2011.

Copy of the circular has been made available under the link
http://www.rbi.org.in/scripts/NotificationUser.aspx?Id=6228&Mode=0

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List of NEFT Member Banks
Sl. No. BANK NAME No. of Indian Financial System Code Enabled Bank Branches as on March 15, 2023
1 ABHYUDAYA COOPERATIVE BANK LIMITED 112
2 AHMEDABAD MERCANTILE COOPERATIVE BANK 35
3 AHMEDNAGAR MERCHANTS CO-OP BANK LTD 19
4 AIRTEL PAYMENTS BANK LIMITED 1
5 AKOLA JANATA COMMERCIAL COOPERATIVE BANK 40
6 ALMORA URBAN COOPERATIVE BANK LIMITED 51
7 AMBARNATH JAIHIND COOP BANK LTD AMBARNATH 19
8 ANDHRA PRADESH GRAMEENA VIKAS BANK 793
9 ANDHRA PRAGATHI GRAMEENA BANK 561
10 APNA SAHAKARI BANK LIMITED 82
11 ARVIND SAHAKARI BANK LTD 6
12 AU SMALL FINANCE BANK LIMITED 562
13 AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED 1
14 AXIS BANK 5615
15 B N P PARIBAS 8
16 BANDHAN BANK LIMITED 1320
17 BANK OF AMERICA 4
18 BANK OF BAHARAIN AND KUWAIT BSC 4
19 BANK OF BARODA 9631
20 BANK OF CEYLON 2
21 BANK OF INDIA 7966
22 BANK OF MAHARASHTRA 2246
23 BARCLAYS BANK 2
24 BASSEIN CATHOLIC COOPERATIVE BANK LIMITED 66
25 BHAGINI NIVEDITA SAHAKARI BANK LTD PUNE 1
26 BHARAT COOPERATIVE BANK MUMBAI LIMITED 103
27 BOMBAY MERCANTILE COOPERATIVE BANK LTD 52
28 CANARA BANK 11292
29 CAPITAL SMALL FINANCE BANK LIMITED 171
30 CENTRAL BANK OF INDIA 4781
31 CHHATTISGARH RAJYA GRAMIN BANK 617
32 CITI BANK 36
33 CITIZEN CREDIT COOPERATIVE BANK LIMITED 48
34 CITY UNION BANK LIMITED 758
35 COASTAL LOCAL AREA BANK LTD 2
36 CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK CALYON BANK 5
37 CREDIT SUISEE AG 1
38 CSB BANK LIMITED 750
39 CTBC BANK CO LTD 2
40 Darussalam Co operative Urban Bank Ltd 9
41 DBS BANK INDIA LIMITED 552
42 DCB BANK LIMITED 431
43 DEOGIRI NAGARI SAHAKARI BANK LTD. AURANGABAD 32
44 DEPOSIT INSURANCE AND CREDIT GUARANTEE CORPORATION 1
45 DEUSTCHE BANK 29
46 DHANALAKSHMI BANK 290
47 DMK JAOLI BANK 25
48 DOHA BANK 4
49 DOMBIVLI NAGARI SAHAKARI BANK LIMITED 71
50 DURGAPUR STEEL PEOPLES CO-OPERATIVE BANK LTD 6
51 Emirates NBD Bank (P.J.S.C) 3
52 EQUITAS SMALL FINANCE BANK LIMITED 860
53 ESAF SMALL FINANCE BANK LIMITED 644
54 EXPORT IMPORT BANK OF INDIA 1
55 FEDERAL BANK 1476
56 FINCARE SMALL FINANCE BANK LTD 1
57 FINO PAYMENTS BANK 91
58 FIRST ABU DHABI BANK PJSC 1
59 FIRSTRAND BANK LIMITED 1
60 G P PARSIK BANK 92
61 GS Mahanagar Co-operative Bank Limited, Mumbai 70
62 HARYANA STATE COOPERATIVE BANK 15
63 HDFC BANK 9169
64 HIMACHAL PRADESH STATE COOPERATIVE BANK LTD 219
65 HSBC BANK 30
66 Hutatma Sahakari Bank Ltd 18
67 ICICI BANK LIMITED 6308
68 IDBI BANK 3579
69 IDFC First Bank Ltd 776
70 IDUKKI DISTRICT CO OPERATIVE BANK LTD 54
71 INDIA POST PAYMENT BANK 3
72 INDIAN BANK 5797
73 INDIAN OVERSEAS BANK 3376
74 INDUSIND BANK 2010
75 INDUSTRIAL AND COMMERCIAL BANK OF CHINA LIMITED 1
76 INDUSTRIAL BANK OF KOREA 1
77 Irinjalakuda Town Co-Operative Bank Ltd 20
78 JALGAON JANATA SAHAKARI BANK LIMITED 41
79 JAMMU AND KASHMIR BANK LIMITED 1063
80 JANA SMALL FINANCE BANK LTD 607
81 JANAKALYAN SAHAKARI BANK LIMITED 26
82 JANASEVA SAHAKARI BANK BORIVLI LIMITED 14
83 JANASEVA SAHAKARI BANK LIMITED 31
84 JANATA SAHAKARI BANK LIMITED 73
85 JANATHA SEVA COOPERATIVE BANK LTD 6
86 JIO PAYMENTS BANK LIMITED 1
87 JP MORGAN BANK 4
88 KALLAPPANNA AWADE ICHALKARANJI JANATA SAHAKARI BANK LIMITED 45
89 KALUPUR COMMERCIAL COOPERATIVE BANK 69
90 KARNATAKA BANK LIMITED 933
91 KARNATAKA GRAMIN BANK 1171
92 KARNATAKA VIKAS GRAMEENA BANK 653
93 KARUR VYSYA BANK 914
94 KEB Hana Bank 2
95 KERALA GRAMIN BANK 648
96 KOOKMIN BANK 1
97 KOTAK MAHINDRA BANK LIMITED 1971
98 KOZHIKODE DISTRICT COOPERATIAVE BANK LTD 64
99 Maharashtra Gramin Bank 433
100 MAHARASHTRA STATE COOPERATIVE BANK 61
101 Mahesh Sahakari Bank Ltd Pune 16
102 MASHREQBANK PSC 1
103 MIZUHO BANK LTD 6
104 MODEL COOPERATIVE BANK LTD 26
105 MUFG BANK, LTD 5
106 NAGPUR NAGARIK SAHAKARI BANK LIMITED 45
107 NATIONAL BANK FOR AGRICULTURE AND RURAL DEVELOPMENT 1
108 NAV JEEVAN CO OP BANK LTD 9
109 NEW INDIA COOPERATIVE BANK LIMITED 30
110 NKGSB COOPERATIVE BANK LIMITED 113
111 NORTH EAST SMALL FINANCE BANK LIMITED 231
112 NSDL Payments Bank Limited 4
113 NUTAN NAGARIK SAHAKARI BANK LIMITED 24
114 Pavana Sahakari Bank LTD 22
115 PAYTM PAYMENTS BANK LTD 2
116 PRIME COOPERATIVE BANK LIMITED 41
117 PT BANK MAYBANK INDONESIA TBK 1
118 PUNJAB AND SIND BANK 1550
119 PUNJAB NATIONAL BANK 12562
120 QATAR NATIONAL BANK SAQ 1
121 RABOBANK INTERNATIONAL 1
122 RAJARAMBAPU SAHAKARI BANK LIMITED 46
123 RAJARSHI SHAHU SAHAKARI BANK LTD  PUNE 16
124 RAJASTHAN MARUDHARA GRAMIN BANK 735
125 RAJGURUNAGAR SAHAKARI BANK LIMITED 18
126 RAJKOT NAGRIK SAHAKARI BANK LIMITED 1
127 Rajnandgaon District Central Co-operative Bank Ltd 46
128 RBL Bank Limited 545
129 RESERVE BANK OF INDIA 73
130 SAMARTH SAHAKARI BANK LTD 1
131 SANT SOPANKAKA SAHAKARI BANK LTD 2
132 Saraspur Nagrik Co operative Bank Ltd Saraspur 11
133 SARASWAT COOPERATIVE BANK LIMITED 439
134 Satara Sahakari Bank Ltd 19
135 Saurashtra Gramin Bank 265
136 SBER BANK 1
137 SBM BANK INDIA LIMITED 1
138 SHIKSHAK SAHAKARI BANK LIMITED 2
139 SHINHAN BANK 7
140 Shivalik Small Finance Bank Limited 34
141 Shree Kadi Nagarik Sahakari Bank Limited 18
142 SHRI CHHATRAPATI RAJASHRI SHAHU URBAN COOPERATIVE BANK LIMITED 47
143 Shri Veershaiv Co Op Bank Ltd 31
144 SIR M VISVESVARAYA CO OPERATIVE BANK LTD 11
145 Smriti Nagrik Sahakari Bank Maryadit 14
146 SOCIETE GENERALE 2
147 SOLAPUR JANATA SAHAKARI BANK LIMITED 42
148 SOUTH INDIAN BANK 967
149 SREE CHARAN SOUHARDHA CO OPERATIVE BANK LTD 10
150 STANDARD CHARTERED BANK 107
151 STATE BANK OF INDIA 28757
152 Suco Souharda Sahakari Bank Ltd 30
153 SUMITOMO MITSUI BANKING CORPORATION 3
154 SURAT NATIONAL COOPERATIVE BANK LIMITED 18
155 SURYODAY SMALL FINANCE BANK LIMITED 31
156 SUTEX COOPERATIVE BANK LIMITED 21
157 TAMILNAD MERCANTILE BANK LIMITED 531
158 TELANGANA STATE COOP APEX BANK 419
159 TEXTILE TRADERS CO OPERATIVE BANK LTD 5
160 THE A.P. MAHESH COOPERATIVE URBAN BANK LIMITED 45
161 THE AHMEDNAGAR DISTRICT CENTRAL CO-OPERATIVE BANK LTD 289
162 The Ajara Urban Co op Bank Ltd Ajara 33
163 THE AKOLA DISTRICT CENTRAL COOPERATIVE BANK 113
164 The Akola Urban Cooperative Bank Limited 34
165 THE ANDHRA PRADESH STATE COOPERATIVE BANK LIMITED 446
166 The Banaskantha Mercantile Cooperative Bank Ltd 6
167 THE BANK OF NOVA SCOTIA 2
168 THE BARAMATI SAHAKARI BANK LTD 37
169 THE COSMOS CO OPERATIVE BANK LIMITED 154
170 THE DELHI STATE COOPERATIVE BANK LIMITED 51
171 THE GADCHIROLI DISTRICT CENTRAL COOPERATIVE BANK LIMITED 1
172 THE GREATER BOMBAY COOPERATIVE BANK LIMITED 23
173 THE GUJARAT STATE COOPERATIVE BANK LIMITED 1581
174 THE HASTI COOP BANK LTD 21
175 THE JALGAON PEOPELS COOPERATIVE BANK LIMITED 41
176 THE KALYAN JANATA SAHAKARI BANK LTD. 48
177 THE KANGRA CENTRAL COOPERATIVE BANK LIMITED 218
178 THE KANGRA COOPERATIVE BANK LIMITED 12
179 THE KARAD URBAN COOPERATIVE BANK LIMITED 63
180 THE KARANATAKA STATE COOPERATIVE APEX BANK LIMITED 111
181 The Kerala State Co Operative Bank Ltd 769
182 The Kolhapur Urban Co-op Bank Ltd 20
183 THE KURMANCHAL NAGAR SAHAKARI BANK LIMITED 44
184 The Malad Sahakari Bank Ltd 6
185 The Meghalaya Co-operative Apex Bank Ltd 52
186 THE MEHSANA URBAN COOPERATIVE BANK 58
187 THE MUMBAI DISTRICT CENTRAL COOPERATIVE BANK LIMITED 74
188 THE MUNICIPAL COOPERATIVE BANK LIMITED 23
189 The Muslim Co-operative Bank Ltd 27
190 THE NAINITAL BANK LIMITED 167
191 THE NASIK MERCHANTS COOPERATIVE BANK LIMITED 80
192 THE NAVNIRMAN CO-OPERATIVE BANK LIMITED 14
193 THE NAWANAGAR COOPERATIVE BANK LTD 11
194 THE NILAMBUR CO OPERATIVE URBAN BANK LTD NILAMBUR 28
195 THE ODISHA STATE COOPERATIVE BANK LTD 31
196 THE PANDHARPUR URBAN CO OP. BANK LTD. PANDHARPUR 31
197 THE PUNJAB STATE COOPERATIVE BANK LTD 20
198 The Pusad Urban Cooperative Bank Ltd Pusad 38
199 THE RAJASTHAN STATE COOPERATIVE BANK LIMITED 498
200 THE SATARA DISTRICT CENTRAL COOPERATIVE BANK LTD 321
201 THE SHAMRAO VITHAL COOPERATIVE BANK 522
202 THE SINDHUDURG DISTRICT CENTRAL COOP BANK LTD 99
203 THE SURAT DISTRICT COOPERATIVE BANK LIMITED 113
204 THE SURATH PEOPLES COOPERATIVE BANK LIMITED 30
205 THE TAMIL NADU STATE APEX COOPERATIVE BANK 27
206 THE THANE BHARAT SAHAKARI BANK LIMITED 31
207 THE THANE DISTRICT CENTRAL COOPERATIVE BANK LIMITED 119
208 THE UDAIPUR URBAN CO OPERATIVE BANK LTD 14
209 THE URBAN CO OPERATIVE BANK Ltd No ONE SEVEN FIVE EIGHT PERINTHALMANNA 25
210 THE VARACHHA COOPERATIVE BANK LIMITED 27
211 The Vijay Co Operative Bank Limited 17
212 THE VISHWESHWAR SAHAKARI BANK LIMITED 29
213 THE WEST BENGAL STATE COOPERATIVE BANK 347
214 THE ZOROASTRIAN COOPERATIVE BANK LIMITED 20
215 THRISSUR DISTRICT CO-OPERATIVE BANK LTD 60
216 TJSB SAHAKARI BANK LTD 137
217 TUMKUR GRAIN MERCHANTS COOPERATIVE BANK LIMITED 32
218 UCO BANK 3187
219 Ujjivan Small Finance Bank Limited 612
220 UNION BANK OF INDIA 9675
221 UNITED OVERSEAS BANK LIMITED 1
222 UTKARSH SMALL FINANCE BANK 823
223 UTTAR PRADESH COOPERATIVE BANK LTD 92
224 VASAI JANATA SAHAKARI BANK LTD 14
225 VASAI VIKAS SAHAKARI BANK LIMITED 22
226 WOORI BANK 4
227 YES BANK 3290
228 ZILA SAHAKRI BANK LIMITED GHAZIABAD 35
  Grand Total 165724

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National Electronic Funds Transfer System - Procedural Guidelines

Sl.

Subject

1

Introduction

2

Objective

3

Definitions

 

a) Acceptance

 

b) Bank

 

c) Beneficiary

 

d) Beneficiary Bank / Branch

 

e) NEFT Clearing Centre

 

f) NEFT SFMS message

 

g) NEFT Service Centre

 

h) NEFT System

 

i) Execution

 

j) Funds Transfer

 

k) Nodal Department

 

l) Notified

 

m) Originator / Sender

 

n) Participating Bank

 

o) Payment Instruction

 

p) Public Sector Bank

 

q) Reserve Bank of India

 

r) Security Procedure

 

s) Sending / Originating Bank

 

t) Settlement Account

 

u) Valid Reasons of Non-payment

 

v) SFMS Message

 

w) Credit

 

x) IFSC

4

Coverage

5

Procedure for Participation

 

a) Admission

 

b) Suspension

 

c) Withdrawal from Participation

 

d) Cancellation of Letter of Admission

6

Process Flow

 

a) Request for NEFT by Bank Customer / Any Person

 

b) Data Entry at the Sending Bank Branch

 

c) Processing / Data Upload at Sending NEFT Service Centre

 

d) Transmission / Submission of NEFT Message to the NEFT Clearing Centre

 

e) Processing and Transmission of NEFT Message to the Beneficiary Banks

 

f) Data Validation at the Receiving NEFT Service Centre

 

g) Payment to Beneficiary

 

h) Revocation of Payment Instruction

 

i) Acknowledgement / Positive Confirmation by the Beneficiary Bank and Return in Case of Non-Credit

 

j) Sender to be Advised in Case of Returns

 

k) Beneficiary to be Advised of the Receipt of Funds

 

l) Holidays

7

Inter-Bank Settlement

 

a) Inter-bank Funds Settlement at Reserve Bank

 

b) Finality of Settlement

 

c) Settlement and Default Handling Procedure

8

Rights and Obligations

 

a) General Rights and Obligations of the Sender / Originator, Participating Banks or Institutions

 

b) Rights and Obligations of the Sender / Originator

 

c) Rights and Obligations of the Sending Bank

 

d) Obligations of the sending NEFT Service Centre

 

e) Obligations of the NEFT Clearing Centre

 

f) Obligations of the Receiving NEFT Service Centre

 

g) Rights and Obligations of the Beneficiary Bank

9

Dispute Resolution Mechanism

10

Amendment to Procedural Guidelines

Annexures

I

NEFT-1A – Application for Participation in the NEFT System

II

NEFT-1B – NEFT System – Letter of Admission

III

NEFT-2A – NEFT Application Form

IV

Eligibility Criteria for Participation in the NEFT System

NATIONAL ELECTRONIC FUNDS TRANSFER (NEFT) SYSTEM

1. Introduction

Reserve Bank of India has introduced an electronic funds transfer system called "National Electronic Funds Transfer” System (hereinafter referred to as "NEFT System" or "NEFT" or “System”, as appropriate). A set of procedures to be followed by various stakeholders to the system are detailed in this document.

2. Objective

The objective of the NEFT System is to establish an electronic funds transfer system to facilitate an efficient, secure, economical, reliable and expeditious system of funds transfer and clearing in the banking sector throughout India, and to relieve the stress on the existing paper based funds transfer and clearing system.

3. Definitions

In these Procedural Guidelines, unless the context otherwise requires :

(a) "Acceptance" means execution of payment instruction.

(b) "Bank" means a banking company as defined in Section 5 of the Banking Regulation Act, 1949, and includes the State Bank of India, constituted by the State Bank of India Act, 1955, a subsidiary bank constituted under the State Bank of India (Subsidiary Banks) Act, 1959, a corresponding new bank under Section 3 of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and a corresponding new bank constituted under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1980, a co-operative bank, as defined in Section 56 of Part V of the Banking Regulation Act, 1949 (AACS) and such other banks as may be specified from time to time.

(c) "Beneficiary" means the person designated as such, and to whose account payment is directed to be made in a payment instruction.

(d) "Beneficiary / Destination Bank / Branch" means the branch of the bank / branch identified in a payment instruction which is maintaining the account of the beneficiary.

(e) "NEFT Clearing Centre" means any office designated by the Nodal Department for receiving, processing and sending the NEFT SFMS message and the debiting and crediting of accounts of the participating banks and institutions for settlement of payment obligations or one or more of these functions. The National Clearing Cell, Reserve Bank of India, Nariman Point, Mumbai has been designated as the NEFT Clearing Centre (NCC) for purposes of the NEFT System.

(f) "NEFT SFMS message" means an electronic Structured Financial Messaging Solution (SFMS) message containing a batch of NEFT payment instructions for funds transfer, processed and consolidated in the manner specified for transmission of payment instructions from NEFT Service Centre to the NEFT Clearing Centre.

(g) "NEFT Service Centre" means an office or branch of a bank in a centre designated by that bank to be responsible for processing, sending or receiving NEFT SFMS message on behalf of that bank in that Centre and to do all other functions entrusted to a NEFT Service Centre by or under these guidelines. NEFT Service Centre is referred to as "Sending NEFT Service Centre" when it originates an NEFT SFMS message for funds transfer. NEFT Service Centre is referred to as "Receiving NEFT Service Centre" when it receives a NEFT SFMS message from the NEFT Clearing Centre.

(h) "NEFT System" means the National Electronic Funds Transfer System established by these guidelines for carrying out inter-bank funds transfers within India (and from India to Nepal), and providing for settlement of payment obligations arising out of such funds transfers, among the participating banks.

(i) "Execution" of a payment instruction in relation to a sending bank means the transmission or sending of the payment instruction by it to the NEFT Service Centre; in relation to a Service Centre it means transmission of the consolidated payment instruction in the encrypted NEFT SFMS message to the NEFT Clearing Centre.

(j) "Funds Transfer" means the series of transactions beginning with the issue of originator's payment instruction to the sending bank and completed by acceptance of payment instruction by the beneficiary's bank for the purpose of making payment to the beneficiary of the instruction.

(k) "Nodal Department" means the Department of Payment and Settlement Systems of Reserve Bank of India, NEFT Clearing Centre and the Mumbai Regional Office of the Reserve Bank of India which are responsible for implementation, administration and supervision of the NEFT System.

(l) "Notified" means communicated electronically or in writing.

(m) "Originator / Sender" means the person who issues a payment instruction to the sending bank.

(n) "Participating Bank” means a bank admitted for participating in the NEFT System pursuant to Paragraph 3.1 of these Guidelines and whose Letter of Admission has not been cancelled.

(o) "Payment Instruction" means an unconditional instruction issued by an originator in writing or transmitted electronically to a sending bank to effect a funds transfer for a certain sum of money expressed in Indian Rupees, to the designated account of a designated beneficiary by debiting correspondingly an account of the originator or through remittance of cash.

(p) "Public Sector Bank" means State Bank of India, constituted by the State Bank of India Act, 1955, subsidiary banks constituted under the State Bank of India (Subsidiary Banks) Act, 1959, the banks constituted under Section 3 of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and the banks constituted under Section 3 of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1980. IDBI Bank has since been classified as a Public Sector Bank.

(q) "Reserve Bank of India" means the Reserve Bank of India or RBI established under the Reserve Bank of India Act, 1934 (2 of 1934).

(r) "Security Procedure" means the set of procedural guidelines at Paragraphs under the Sections of these Guidelines for the purpose of :

(i) verifying that a payment instruction, a communication authorising a payment instruction or a NEFT Data File is authorised by the person from whom it purports to be authorised; and

(ii) detecting error in the transmission or the content of a payment instruction, a communication or a NEFT SFMS message.

(s) "Sending / Originating Bank" means the branch of a bank, which receives payment instruction from its customer or any other person for transfer of funds to the account with another bank participating in NEFT. When the originator is a participating institution, reference to sending bank shall be construed as referring to the NEFT Service Centre.

(t) "Settlement Account" means an account maintained by a participating bank or institution for the purpose of settlement of payment obligations under the NEFT System.

(u) "Valid Reasons of Non-payment" are the reasons due to which the beneficiary bank fails to or cannot make payment to the beneficiary. Some illustrative reasons are :

(i) Beneficiary not having an account with the beneficiary bank

(ii) Account number indicated in the payment instruction not matching with the number as recorded at the beneficiary bank.

(iii) Dislocation of work due to circumstances beyond the control of the beneficiary bank such as earthquake, fire, etc., at the place where the beneficiary's account details are maintained, etc.

(iv) Any other valid reason preventing passage of the credit – such as a court order restraining operations on the Beneficiary's account. The reason shall be explicitly indicated.

(v) "SFMS Message" means an electronic Structured Financial Messaging Solution (SFMS) message containing a batch of payment instructions for funds transfer, processed and consolidated in the manner specified for transmission of payment instructions and communication related thereto.

(w) "Credit" means credit received by the NEFT member through the NEFT System, which has to be ultimately credited to the account of the beneficiary customer at the concerned branch of the beneficiary bank, after due verification thereof.

(x) "IFSC" means Indian Financial System Code used to identify a participating bank branch in the NEFT SFMS message.

4. Coverage

These procedural guidelines shall apply to all NEFT-enabled participating banks / and branches in the system as notified by Reserve Bank of India from time to time on its official website at the link http://www.rbi.org.in/Scripts/neft.aspx.

5. Procedure for Participation

(i) Admission : To be eligible to apply for admission as a participating bank, an applicant –

(a) shall be a bank. Regional Rural Banks (RRBs) can also participate through their sponsor bank in accordance with the guidelines issued by RBI.

(b) shall be a member of the Real Time Gross Settlement (RTGS) System.

(c) shall have installed SFMS.

(d) shall meet the other prescribed eligibility criteria / conditions which are notified by RBI from time to time (eligibility criteria for the present is indicated in Annexure IV).

Provided that, all or any of the above conditions may be relaxed or dispensed with, if so decided by the Reserve Bank of India.

List of participant banks and bank-branches will be displayed on website of Reserve Bank of India under the link http://www.rbi.org.in/Scripts/neft.aspx.

Any bank or institution desirous of participating in the NEFT System as a participating bank may submit to the Regional Director, Reserve Bank of India, Mumbai Regional Office, Shahid Bhagat Singh Marg, Fort, Mumbai – 400 001, duly authenticated application, containing full particulars in the form specified at Annexure I (Form : NEFT-IA). Every application shall be accompanied by an undertaking in the specified form to abide by the Procedural Guidelines in the event of admission.

Letter of Admission as specified in Annexure II (Form : NEFT-IB) to every bank admitted to the NEFT System will be issued by Reserve Bank of India.

(ii) Suspension :

(a) If a participating bank has defaulted in meeting its settlement obligations or paying any charges or fees or complying with any procedural guideline provisions or for any reasons specified at paragraph 5(iv), the Letter of Admission issued to it is liable to be kept under suspension for such period as may be specified in the order of suspension.

(b) Every order of suspension shall be notified immediately to all the participating banks and institutions including the bank or institution against which the order of suspension is passed.

(c) An order of suspension may be reviewed and may be revoked at any time by the Reserve Bank of India upon representation received from the concerned bank or on its own. Every revocation shall be notified immediately to all participating banks.

(d) A participating bank shall not, while any order of suspension is in force against it, be entitled to send or receive any NEFT message or otherwise to effect any funds transfer in the NEFT System.

(e) Provided that a suspension shall not affect the obligations of the suspended bank or institution, whether incurred before or after the suspension.

(iii) Withdrawal from Participation :

(a) Any participating bank or institution may, by giving a notice of one month to the Regional Director, Reserve Bank of India, Mumbai Regional Office, withdraw from participating in NEFT System.

(b) No notice under these guidelines shall be effective unless it is given in writing and before the expiry of one month from the date of receipt of notice by the Regional Director, Reserve Bank of India, Mumbai Regional Office, Shahid Bhagat Singh Marg, Fort, Mumbai – 400 001.

(c) Notwithstanding its withdrawal, a bank shall discharge all its payment obligations arising out of fund transfers attributable to it, whether effected before or after the withdrawal became effective.

(d) The withdrawal of any participating bank shall be notified to all the participating banks by the Regional Director, Reserve Bank of India, Mumbai Regional Office, Shahid Bhagat Singh Marg, Fort, Mumbai - 400 001.

(iv) Cancellation of Letter of Admission : Letter of admission issued to a bank may be cancelled by the Reserve Bank on it being satisfied that such bank has –

(a) defaulted in complying with any Regulations / Procedural Guidelines / admission terms and conditions / instructions issued from time to time.

(b) been placed under an order of moratorium or an order prohibiting acceptance of fresh deposits or an order of winding up or in respect of which a provisional liquidator has been appointed.

(c) stopped or suspended payment of its debts.

(d) failed to get the order of suspension passed against it under Regulation 8(e) of the Uniform Regulations and Rules for Bankers' Clearing Houses (URRBCH) revoked within a period of three months from the date of order of suspension.

(e) has conducted its transactions in the NEFT System in a manner prejudicial / detrimental to the interest, integrity or efficiency of the System.

No order of cancellation shall be passed without first giving an opportunity of hearing to the bank concerned.

Every order of cancellation shall be notified to the respective bank and also to all other participating banks in the NEFT System.

Notwithstanding the order of cancellation of Letter of Admission passed against it, such bank shall discharge all its payment obligations arising out of the funds transfers effected in the NEFT System.

6. Process Flow

The parties to a funds transfer under this NEFT System are the sending bank, the sending Service Centre, the NEFT Clearing Centre, the receiving Service Centre and the beneficiary branch.

(i) Request for NEFT by a Bank Customer / Any Person

(a) A bank customer (i.e. sender or originator) desirous of remitting funds under the system shall submit an "NEFT Application Form" (to be designed by the participating bank) authorising the sending bank to debit the sender's account and transfer funds to the beneficiary as specified in the Model NEFT Application Form (Annexure III). The application could be submitted either in physical form or electronically.

(b) The payment instruction given by the sender / originator shall be in compliance with the provisions contained in Paragraph 8 (Rights and Obligations) of these guidelines. Banks shall ensure that the senders / originators are made aware of the rights and obligations of participants in NEFT system contained in Paragraph 8.

(c) A transaction within the NEFT system will be said to have been initiated when the sending bank accepts a payment instruction issued by the sender.

(d) If in a single payment instruction, the sender directs payments to several beneficiaries, each payment direction shall be treated as a separate payment instruction.

(e) A bank branch may reject a customer's request for funds transfer when, in the opinion of the sending branch –

  • the customer has not placed funds at the disposal of the sending bank; or funds placed is not adequate to cover the sum to be remitted and the service charge; or

  • the beneficiary details given in the NEFT Application Form are not adequate to identify beneficiary by the beneficiary bank. The essential elements of beneficiary's identification are:

    Beneficiary's Name :
    Beneficiary's Branch Name :
    Beneficiary's Bank Name :
    Beneficiary's Account Type :
    Beneficiary's Account No. :
    Beneficiary's Branch IFSC :

(f) The sending bank shall prominently display at its premises / on its website for the benefit of customers providing information, inter-alia, the cut-off timings up to which it shall receive the NEFT application forms from its customers for different settlements and the likely timings of the settlements by the NEFT Clearing Centre. Any payment instruction received after the cut-off time shall be included for the next available settlement either on the same NEFT day or the next NEFT day.

(g) In order to facilitate cash remittances through NEFT up to ` 50,000/- for persons who are not having account with the originating bank, the originating banks are required to collect the full details of remitters, including complete address and telephone number, etc., in order to comply with the Wire Transfer Guidelines. These details need to be keyed in the Sender's details field provided in NEFT outward debit message with transaction code 50 for identification. A Special Account may need to be opened for this purpose at the originating branches to route the cash transactions and that Special Account Number should be given while originating a Cash Transaction. This account would also facilitate the handling of returned NEFT transactions. The returns would automatically be credited to the Special Account in a Straight through Processing (STP) environment.

(h) In order to facilitate workers' remittances from India to Nepal for bank customers and persons not having bank accounts in India, Indo Nepal Remittance Facility Scheme has been introduced. An originator under the system shall indicate the IFSC of the Payment Systems Group, State Bank of India (SBIN0004430) as the Beneficiary Branch's IFSC No. in field no. 5569 with account number 2399468044302 and transaction type / code as 51 to identify the remittances meant for Nepal. At Nepal end, the remittances would be distributed through the branches of Nepal SBI Bank Ltd. (NSBL) or their money transfer agent, Prabhu Money Transfer Ltd., by picking up the beneficiary information from the inward message. Funds settlement will take place through the rupee account of the NSBL maintained with SBI, Mumbai Main Branch. The Procedural Guidelines for Indo-Nepal Remittance Facility Scheme available on the website of Reserve Bank of India may be referred for further details.

(i) In case of payments towards Credit Card dues, customers would be required to furnish the 16 digit Credit Card Number as the Beneficiary's account number, the Beneficiary's account type as 52 and the beneficiary bank's IFSC will be the IFSC of the branch responsible for handing these card bill payments. The card issuing banks may designate a branch for accepting such payments and communicate the IFSC of the designated branch to their credit card customers.

(ii) Data Entry at the Sending Bank Branch

The sending bank branch shall prepare the SFMS message as and when the applications for funds transfer is received and arrange to send the message to NEFT Service Centre till the cut off time for the batch.

(iii) Processing / Data Upload at Sending NEFT Service Centre

The sending NEFT Service Centre shall accept the messages received from branches / customers through net banking platform if these are complete / in order and received within cut-off time or reject the same if the messages are incomplete / not confirming to the parameters specified.

(iv) Transmission / Submission of NEFT Message to the NEFT Clearing Centre

The sending Service Centre shall transmit the NEFT SFMS message to the NEFT Clearing Centre by using the communication network designated by Reserve Bank of India.

(v) Processing and Transmission of NEFT Message to the Beneficiary Banks

After consolidating all NEFT messages received from originating banks, the NEFT Clearing Centre shall process the data, arrive at fund settlement, send the fund file to Deposit Accounts Department (DAD), RBI for settlement and after settlement is over, send beneficiaries' details / data to each beneficiary bank for affording credit to the beneficiaries' accounts. Banks which have no transactions will get a batch wise 'nil' transactions report and a summary report at the end of the day indicating all inward transactions received by them during the day.

NEFT messages generated for destination banks will be transmitted to the NEFT Service Centre of each beneficiary bank using SFMS.

(vi) Data Validation at the Receiving NEFT Service Centre

On receipt of the NEFT message, the receiving NEFT Service Centre shall process these files and forward them to the beneficiary branches using SFMS. Alternatively, the receiving NEFT Service Centre may use the Straight Through Processing (STP) interface available in SFMS and upload these NEFT messages to their internal banking solution directly, to afford the credits to the beneficiary accounts centrally.

(vii) Payment to Beneficiary

The beneficiary branches would make payment to the beneficiaries within two hours of batch settlement time by crediting the specified account of the beneficiary or otherwise placing funds at the disposal of the beneficiary.

(viii) Revocation of Payment Instruction

A payment instruction issued for execution shall become irrevocable when it is executed by the sending bank. Any revocation, after the payment instruction is executed by the sending bank shall not be binding on any other party in the NEFT system.

(ix) Acknowledgement / Positive Confirmation by the Beneficiary Bank and Return in Case of Non-Credit

NEFT presently functions with a Batch+2 (B+2) return cycle. The B+2 return discipline would require banks to afford credit to the beneficiaries' account immediately upon completion of a batch else return the transactions within two hours of completion of the batch settlement, if it is not possible to afford credits to the beneficiaries, for any reason. Therefore, an inward credit message which is not returned within two hours from the time at which the payment instructions are processed at NEFT Centre (B+2) is treated to have been completed and credit afforded to the beneficiary's account by the beneficiary branch. It is, therefore, vital that uneffected credits are re-transmitted back as return NEFT transactions in the immediate next batch itself.

In addition to this, in order to facilitate the originator of NEFT to receive a confirmation of credit being afforded to Beneficiary's account, the originator may indicate his / her mobile number or email-id in his / her NEFT application while initiating the transaction. After successfully crediting the Beneficiary's account, the beneficiary bank will send a Credit Acknowledgement message indicating “credited to customers' account” to the originating bank through NEFT Service Centre. The originating banks after receiving the positive confirmation message from the beneficiary bank, shall initiate a mobile SMS or generate an e-mail to the originator to convey the fate of the transaction.

(x) Sender to be Advised in Case of Returns

If the beneficiary specified in the sender's payment instruction fails to get payment through the NEFT system for some valid reasons, the sender shall be informed immediately after the sending bank gets the returned NEFT. The sending bank shall also arrange to make payment to the sender by crediting the account of the sender or otherwise placing funds at the disposal of the sender. The originating bank shall provide the description “NEFT-Return” in the pass book / account statement of the originator whose NEFT transaction is returned.

In case of returns pertaining to the outward transactions initiated by a non-customer, the initiator to be advised immediately by referring to the contact details provided, earlier, and funds to be kept at his / her disposal.

(xi) Beneficiary to be Advised of the Receipt of Funds

After crediting the account of the beneficiary, the beneficiary bank shall advise the beneficiary of the funds received. The Account Statement / Pass Book entry or any online messaging system shall indicate briefly the source of funds as well. For this purpose, the mandatory field 6091 which contains the remitter's name shall be picked up for the source of credit and information contained shall be printed in the Account Statement / Pass Book. Banks originating transactions shall ensure proper and meaningful details are provided in this field. Description of field 6091 is

M  6091  Sending customer a/c name    50x    Sender's account name

(xii) Holidays

NEFT will function on all the RTGS working days and the banks participating in NEFT are required to participate on all such working days. The list of holidays for RTGS / NEFT is available in the website of RBI at http://www.rbi.org.in/scripts/HolidayMatrixDisplay.aspx.

7. Inter-Bank Settlement

(i) Inter-bank Funds Settlement at Reserve Bank : Every participating bank and admitted institution shall open and maintain in the NEFT Clearing Centre, Mumbai, a settlement account for settlement of payment obligations arising under the funds transfer executed under the NEFT system.

(ii) Finality of Settlement : The settlement so arrived by through multilateral netting shall be final and irrevocable, in terms of section 23 of the “Payment and Settlement Systems Act, 2007” as soon as the same is determined in terms of the procedures notified by RBI.

(iii) Settlement and Default Handling Procedure : Aspects relating to finality of settlement and default handling in the event of failure-to-settle situations will be in accordance with the Directive on Settlement and Default Handling Procedures issued by RBI and as duly amended from time to time.

The continued eligibility of a bank to participate shall be reviewed in case of permanent default by a member bank. Default will be considered permanent if the process of recalculation provided as part of the default handling procedure is necessitated in respect of a participant bank on more than three occasions in a calendar month. The number of occasions shall be calculated separately for each multilateral and deferred net settlement system.

8. Rights and Obligations

(i) General Rights and Obligations of Sender / Originator, Participating Banks or Institutions

Every participating bank or institution shall maintain the security, integrity and efficiency of the System.

(ii) Rights and Obligations of the Sender / Originator

(a) Funds transfer instruction shall be issued by the sender / originator in a manner prescribed by the participant bank.

(b) The format shall be complete and contain all requisite particulars. The sender or the originator shall be responsible for the accuracy of the particulars given in the payment instructions and special care should be taken for account number of the beneficiary, etc.

(c) The sender / originator shall be bound by any payment instruction executed by the bank if the bank had executed the payment instruction in good faith and in compliance with the security procedure, provided that the sender / originator shall not be bound by any payment instruction executed by the bank, if he proves that the same was not issued by him and that it was caused either by negligence or a fraudulent act of any employee of the bank.

(d) The sender / originator shall ensure availability of funds in his / her account or remit cash while issuing the payment instruction to his / her bank.

(e) The payment instruction shall become irrevocable once it is executed by the bank. The bank is not bound by any notice of revocation unless it is not in compliance with the security procedure.

(f) In the event of any delay or loss on account of error, negligence or fraud on the part of an employee of the beneficiary bank in the completion of funds transfer pursuant to receipt of payment instruction by the beneficiary bank leading to delayed payment to the beneficiary, the beneficiary bank shall pay compensation (at current RBI LAF Repo Rate plus two percent) for the period of delay. In the event of delay in return of funds transfer instruction for any reason whatsoever, the beneficiary bank shall refund the amount together with interest (at current RBI LAF Repo Rate plus two percent) till the date of refund.

(g) During the NEFT operating hours, originating banks shall endeavour to put through the request for NEFT transactions received by them, either online or across the counters, preferably in the next available batch, but, in any case, not exceeding two hours from the time of receipt of requests. In the likelihood of any delay / possible delay in adhering to this requirement, the sender / originator shall be informed of the delay / possible delay and the reasons for the same.

(h) Customers can complain to the Banking Ombudsman if the complaint is not resolved to his / her satisfaction within thirty days.

(iii) Rights and Obligations of Sending Bank

(a) The Bank shall execute a payment instruction issued by the customer, after due verification with reference to the security procedure for its authenticity, unless –

    • the funds available in the account of the sender / originator is not adequate to comply with the payment instruction.
    • the payment instruction is incomplete or it is not issued in the prescribed form.
    • the payment instruction cannot be executed on account of court order / attachment, etc.
    • the bank has reason to believe that the payment instruction is issued to carry out an unlawful transaction
    • the payment instruction cannot be executed under the NEFT System.

(b) No payment instruction issued by the sender / originator shall be binding on the sending bank until the bank has accepted it. The onus of ensuring credits to the Non Resident External (NRE) account, comply with the extant Foreign Exchange Management Act (FEMA) Regulations and the Wire Transfer Guidelines rest with the sending bank. The sending bank shall therefore ensure that such remittances are eligible to be credited to NRE accounts in India under the said Act and guidelines. In such cases, the account type number 40 is to be used to enable the beneficiary bank to identify that the funds proposed to be credited to the beneficiaries' account represent foreign inward remittance / eligible to be remitted abroad.

(c) The sending bank shall not execute a payment instruction without complying with the security procedure.

(d) If the funds transfer is not complete before end of the particular NEFT batch timing as specified by the customer, the bank shall advise the customer.

(e) No payment instruction shall be accepted for execution in the NEFT System, if the beneficiary's bank / branch is not a participating bank or institution.

(f) The sending bank shall be responsible for the accuracy of the transaction as furnished / originated by the sender.

(g) The sending bank shall not be entitled to bind any other participants in the NEFT System with any "special circumstances" attached to a payment instruction accepted by it.

(h) The sending bank shall maintain record of all payment instructions executed by it for a period of ten years in terms of instructions issued by RBI under the PSS Act, 2007 on the preservation of information / data / record pertaining to payment system applications.

(i) The sending bank shall, upon completion of funds transfer of a payment instruction, furnish to the originator on request by him, a duly authenticated record of the transaction.

(j) The participating banks shall reconcile the transactions on a daily basis with reference to the settlements / settlement details made available by the NEFT centre and the bank account details by RBI, DAD, Mumbai.

(iv) Obligations of the Sending NEFT Service Centre

(a) The sending NEFT Service Centre shall be responsible for the accuracy of the contents of the NEFT SFMS message and the authenticity of the payment instructions contained therein as received by the NEFT Centre, in compliance with the security procedure.

(b) The sending NEFT Service Centre of a bank shall be responsible for settlement of all payment obligations in regard to payment instructions executed by the branches of the bank, compliance to the security procedure and adherence to the prescribed time schedules for such settlements.

(c) The sending NEFT Service Centre shall ensure, before execution of any NEFT SFMS message that the balance in its settlement account is adequate to cover its settlement obligation and ensure that the ceiling, if any, specified for it is not exceeded and the requirement of collateral if specified by the Nodal Department is adequate for execution of the NEFT SFMS message originated by it.

(d) The sending NEFT Service Centre shall generate, dispatch and maintain records of transaction in accordance with procedure specified.

(e) The sending bank's Service Centre shall set up a Customer Facilitation Centre (CFC). The CFC shall ensure that complaints received from customers are resolved promptly. It would be the responsibility of the participating banks to ensure that all the transactions originated have been reflected in their account as also the transaction details have been received for all credits received by them in their current account. Such a mechanism would ensure reconciliation of daily batch-wise NEFT outward and inward transactions with that of the final settlement details. Mismatch, if any, shall be investigated and promptly followed up with the NEFT Clearing Centre.

(v) Obligations of NEFT Clearing Centre

The NEFT Clearing Centre shall comply with the time schedule, process and sort the SFMS messages bank-wise and after debiting / crediting the settlement accounts with the corresponding value, transmit the NEFT SFMS messages to the respective receiving NEFT Service Centres. The NEFT Clearing Centre shall generate, dispatch and maintain records of transactions.

The Clearing Centre shall maintain record of all payment instructions processed by it for a period of ten years in terms of guidelines issued by RBI under the Payment and Settlement Systems Act on preservation of information / data / record pertaining to payment system applications.

(vi) Obligations of the Receiving NEFT Service Centre

(a) The Receiving NEFT Service Centre shall be responsible for receiving NEFT SFMS message from the NEFT Clearing Centre in accordance with procedure and time schedules specified.

(b) The Receiving NEFT Service Centre shall process the NEFT SFMS message in compliance with the SFMS procedure and sort the payment instructions into branch-wise lots and transmit to the respective branches for execution in accordance with the time schedule. Alternatively, the Receiving NEFT Service Centre may use the Straight Through Processing (STP) interface available in SFMS and upload these NEFT messages to their internal banking solution directly, to afford the credits to the beneficiaries account centrally.

(c) The Receiving NEFT Service Centre shall generate, dispatch and maintain records of transactions. It would be the responsibility of the participating banks to ensure that all the transactions originated have been reflected in their account as also the transaction details have been received for all credits received by them in their current account. Such a mechanism would ensure reconciliation of daily batch-wise NEFT outward and inward transactions with that of the final settlement details. Mismatch, if any, shall be investigated and promptly followed up with the NEFT Clearing Centre

(vii) Rights and Obligation of Beneficiary Bank

(a) The beneficiary bank shall execute the payment instruction within two hours of batch settlement (B+2) on the NEFT working day unless it notices one or more of the following deficiencies –

  • The beneficiary bank has no such account number as mentioned in the payment instructions.
  • The beneficiary bank is bound by instructions of the beneficiary not to give or receive any credit to the account.
  • No credit could be afforded to the Beneficiary's account for any other reasons.

(b) The beneficiary bank may reject a payment instruction on one or more of the grounds mentioned above. The beneficiary bank shall return the funds and the reasons for the return as per the NEFT procedure, specified in Paragraph 6 (ix) of these guidelines to the sending bank.

(c) The beneficiary branches would make payment to the beneficiaries within two hours of batch settlement time by crediting the specified account of the beneficiary or otherwise placing funds at the disposal of the beneficiary. For any delay, beneficiary bank is liable to pay penalty (at the rate RBI LAF Repo rate plus two percent). Payment of penal interest shall be made to customer even if no claim is lodged by the customer to that effect.

(d) The receiving bank shall maintain the record of all payment instructions received by it for a period of ten years in terms of guidelines issued by RBI under the Payment and Settlement Systems Act on preservation of information / data / record pertaining to payment system applications.

(e) Banking Ombudsmen under the RBI's Banking Ombudsman Scheme, 2006 will have jurisdiction in case the customers' complaints are not resolved within thirty days.

9. Service Charges

The service charges to be levied by the originating banks would be in terms of the instructions issued from time to time under the framework of charges to be levied by the banks for offering various electronic products

There are no processing charges levied by the NEFT Clearing Centre up to March 31, 2011. The same would be reviewed periodically. The RBI may, if it so desires in future, decide to levy any other charge / fee as also the quantum thereof. Beneficiary Banks would not claim service charge for passing on the credit to the beneficiaries.

10. Dispute Resolution Mechanism

The mechanism for resolution of disputes will be in accordance with the Directive on Dispute Resolution Mechanism issued by RBI and as duly amended from time to time.

11. Amendment to Procedural Guidelines

The Procedural Guidelines can be amended only by RBI. RBI may also, by issuance of a circular, amend the procedure.


ANNEXURE I

Form NEFT-1A

Ref. No.... . . . . . .. .. .. .

Date                    

The Regional Director
Reserve Bank of India
Mumbai Regional Office
Shahid Bhagat Singh Marg
Fort, Mumbai – 400 001

Madam / Dear Sir,

Application for participation in NEFT System

Our bank requests Reserve Bank of India's approval for participation in the NEFT System and agrees to abide by the Procedural Guidelines for the NEFT System. Our bank satisfies the eligibility criteria devised in paragraph 5 (i) and Annexure IV of the NEFT Procedural Guidelines and documentary evidence in support of that are attached herewith for your perusal.

In the event of being admitted to the System, we would comply with the technical and operational requirements of the NEFT System and would meet the settlement obligations from our account/s maintained with Reserve Bank of India.

(.........................................................................)
Signature with name, designation and seal of the applicant

Place :

Enclosures : As stated above

No. of Core Banking-enabled branches that can participate in NEFT :


ANNEXURE II

Form NEFT-1B

Reserve Bank of India
Mumbai Regional Office
Shahid Bhagat Singh Marg
Fort, Mumbai – 400 001

NEFT System – Letter of Admission

Reference No.

Date :                   

To

...................................

Madam / Dear Sir,

Please refer to your application no…………………..dated .........................for participation in the NEFT System.

It is advised that your bank has been admitted for participation in the NEFT system with effect from . . . . . . .

You are required to comply with the technical and operational requirements as indicated in the Procedural Guidelines for NEFT System and confirm your readiness latest by ……….. . .

(.........................................................................)
for Regional Director


Annexure III

Form NEFT-2A

Conditions for transfer of funds through NEFT

1. I / We have checked the funds transfer instructions / particulars given in the application and I / We shall be liable to compensate the Bank for any loss arising on account of any error in payment order / amendment / cancellation thereto.

2. I / We understand that the messages given after cut-off time will be sent only on the next batch / working day.

3. The transfer is effected for legitimate personal / business needs.

4. I / We shall ensure availability of funds properly applicable to the payment order before execution of the payment order by the bank and understand that if the bank executes the transfer order without properly applicable funds being available in my account, I / We shall be bound to pay to the bank the amount debited to my account together with charges including interest payable to the bank provided the transfer was effected as per my order.

5. I / We understand that in case the payee branch does not have NEFT facility, the funds will be credited back to my / our account as and when it is returned by the beneficiary bank.

6. I / We agree that in the event of any delay in the completion of the funds transfer or any loss on account of error in the execution of the funds transfer pursuant to my / our payment order, the bank's liability shall be limited to the extent of the amount involved in the funds transfer plus interest (at the RBI LAF Repo rate plus two percent) for any period of delay.

7. I / We also agree to abide with all the other terms and conditions contained in the model agreements / application forms or other terms / rules / regulations governing NEFT transactions as enumerated by RBI.

(Signature of the Applicant)

Date :

Annexure IV

Eligibility Criteria for Participation in NEFT System

Sl. No.

Category of banks

Access to NEFT

1.

Scheduled Commercial Banks (excluding Regional Rural Banks and Local Area Banks)

Type A Membership of RTGS subject to • CRAR 9% • Net NPAs less than 10% • No default in maintenance of CRR and SLR during the past one year • Net profit in at least one of the preceding two years; and • Minimum net - worth of `  50 crore

2.

State Co-operative Banks

Type A Membership of RTGS subject to • No default in maintenance of CRR and SLR during the past one year; and • Minimum net -worth of `. 50 crore

3.

District Central Co-operative Banks

Type A Membership of RTGS subject to • No default in maintenance of CRR and SLR during the past one year; and • Minimum net - worth of ` . 50 crore

4.

Regional Rural Banks

Type A Membership of RTGS subject to • No default in maintenance of CRR and SLR during the past one year; and • Minimum net - worth of ` . 50 crore

5.

Local Area Banks

Type A Membership of RTGS subject to • CRAR 9% • Net NPAs less than 10% • No default in maintenance of CRR and SLR during the past one year • Net profit in at least one of the preceding two years; and • Minimum net - worth of ` . 50 crore

6.

Scheduled Urban Co-operative Banks

Type A Membership of RTGS subject to • CRAR 9% • Net NPAs less than 10% • No default in maintenance of CRR and SLR during the past one year • Net profit in at least one of the preceding two years; and • Minimum net - worth of ` . 50 crore

7.

Non-Scheduled Urban Cooperative Banks

Type A Membership of RTGS subject to • CRAR 9% • Net NPAs less than 10% • No default in maintenance of CRR and SLR during the past one year • Net profit in at least one of the preceding two years; and • Minimum net - worth of ` . 50 crore

8.

Banks in category 1, and 3-7 not complying with the requirements

No access

9.

Unlicensed banks (other than unlicensed State Co-operative Banks and District Central Co-operative Banks)

No access

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