On the date of maturity, the proceeds will be credited to the bank account as per the details on record.In case there are changes in any details, such as, account number, IFSC code, etc then the investor must intimate Reserve Bank of India , through the Authorised Banks promptly.

Yes.

• The minimum investment limit is Rs. 5,000/- (five thousand).

• The maximum limit is Rs. 10 lakh per annum for eligible individual investors and Rs. 25 lakh per annum for institutions such as HUFs, Charitable Trusts, Education Endowments and similar institutions which are not pro-profit in nature.

Ans. A settlement file provides information as to how much amount has to be debited from and credited to the accounts of participants (sellers, buyers and financiers), due on a particular date / time. In other words, it indicates how much a financier has to pay to an MSME seller, and how much a buyer owes to the financier on a particular date / time. The TReDS entities generate the settlement file and send the same to existing payment systems (for instance, National Automated Clearing House) for actual payment of funds.

Ans. An indicative checklist of documents is given below:

a) Covering Letter for Membership to CPS, including:

1. Part-A: General Information

2. Part-B: Financial and Risk Management Aspects

b) For Current Account:

1. Application Form for Opening Current Account with RBI Regional Office (Annex-I of Master Directions on Access Criteria for Payment Systems)

2. Original Certificate of Incorporation / Registration

3. Original Certificate of Commencement of Business

4. An Up-to-date Copy of the Memorandum and Articles of Association / Byelaws Duly Authenticated by the Chairman of the Board

5. True Copy of a Resolution (as per specimen on the reverse) of the Board of Directors Authorising the Opening of the Account Together with Specimen of the Signatures of the Authorised Signatories Duly Attested by the Chairman

6. List of Officials Authorised to Operate Account

c) For INFINET Membership:

1. Application Form for INFINET Membership (Annex-IV of Master Directions on Access Criteria for Payment Systems)

2. Undertaking to be Given by the Applicant on Letter Head of the Entity

3. Copy of Board Resolution to Obtain INFINET Membership

4. Details of Existing IT Infrastructure

d) For RTGS Membership:

1. Application Form for RTGS Membership (Annex-V of Master Directions on Access Criteria for Payment Systems)

2. Certified Copy of the Advice of INFINET Membership

3. Undertaking in the Prescribed Form (Stamp Paper)

4. Power of Attorney, in Original, in the Prescribed Form (Stamp Paper)

5. Certified True Copy of the Resolution of the Board of Directors Authorising to Apply for the Membership of the RTGS System

6. Standing Instructions for Start of the Day Fund Transfer

e) For NEFT Membership:

1. Application Form for NEFT Membership (Annex-VI of Master Directions on Access Criteria for Payment Systems)

2. Certified True Copy of RTGS Membership Certificate

Ans. No

No. The deposit insurance scheme is compulsory and no bank can withdraw from it.

Answer: Yes, the income from INR balance can be repatriated subject to applicable regulatory guidelines and tax provisions.

A. The NOFHC has to be wholly owned by the Promoters/Promoter Group. However, at least 51 per cent of the voting equity shares of the NOFHC have to be held by companies in the Promoter Group in which public hold not less than 51 per cent of the voting equity of those companies.[para 2 (C) (ii) (b) of the guidelines]

A franchiser, i.e. AD Category–I Bank/ AD Category–II / FFMC should undertake the following minimum checks while conducting due diligence of its franchisees:

1. existing business activities of the franchisee/ its position in the area

2. minimum Net Owned Funds of the franchisee

3. Shops & Establishments / other applicable municipal certification in favour of the franchisee

4. verification of physical existence of location of the franchisee, where restricted money changing activities will be conducted

5. conduct certificate of the franchisee from the local police authorities (certified copy of Memorandum and Articles of Association and Certificate of Incorporation in respect of incorporated entities)
   
   Note: Obtaining of Conduct Certificate of the franchisee from the local police authorities is optional for the franchisers. However, the franchisers may take due care to avoid appointing individuals/ entities as franchisees who have cases / proceedings initiated / pending against them by any law enforcing agencies.

6. declaration regarding past criminal case, if any, cases initiated / pending against the franchisee or its directors / partners by any law enforcing agency, if any

7. PAN Card of the franchisee and its directors / partners

8. photographs of the directors / partners and the key persons of franchisee

The above checks should be done on a regular basis, at least once in a year. The franchiser should obtain from the franchisees proper documentary evidence confirming the location of the franchisees in addition to personal visits to the site. The franchiser should also obtain a Chartered Accountant's certificate confirming the maintenance of minimum Net Owned Funds of the franchisee, i.e., Rs.10 lakh on an ongoing basis.

In case the aggregate amount bid is more than the reserved amount through non-competitive bidding, allotment would be made on a pro rata basis.

Example:

Suppose, the amount reserved for allotment in non-competitive basis is 10 crore. The total amount of bids for non-competitive segment is 12 crore. The partial allotment percentage is =10/12=83.33%. That is, each bank or PD or specified stock exchange who has submitted non-competitive bids received from eligible investors will get 83.33% of the total amount submitted by him. It may be noted that the actual allotment may vary slightly at times from the partial allotment ratio due to rounding off with a view to ensuring that the allotted amounts are in multiples of 10,000/-.

Ans. A customer is required to pay only those charges which are explicitly mentioned in the factsheet provided by the lender. Besides this, the customer should also note the following:

• There is no pre-payment penalty on microfinance loans.

• Penalty, if any, for delayed payment can be applied only on the overdue amount and not on the entire loan amount.

• Any change in interest rate or any other charge shall be informed to the borrower in writing well in advance and these changes shall be effective only prospectively.

For redress of grievance in case of deficiency of service, the complainant / aggrieved customer may first approach the concerned bank. If the bank does not respond within a period of 30 days after lodging of the complaint or if the complainant is not satisfied with the response/resolution given by the bank, the complainant can lodge the complaint under the Reserve Bank - Integrated Ombudsman Scheme (RB-IOS), 2021 at the Complaint Management System portal of RBI (cms.rbi.org.in).

In case the aggregate amount bid is less than the reserved amount all the applicants will be allotted in full and the shortfall amount will be added to the amount available for competitive auction.

Yes. The Banking Ombudsman may reject a complaint at any stage if it appears to him that a complaint made to him is:not on the grounds of complaint referred to abovecompensation sought from the Banking Ombudsman is beyond ₹ 20 lakh (₹ Two Million).requires consideration of elaborate documentary and oral evidence and the proceedings before the Banking Ombudsman are not appropriate for adjudication of such complaintthe complaint is without any sufficient causethe complaint that it is not pursued by the complainant with reasonable diligencein the opinion of the Banking Ombudsman there is no loss or damage or inconvenience caused to the complainant.

The RBI will allot the bids under the non-competitive segment to the bank or PD which, in turn, will allocate to the bidders.

Banks have freedom to fix the rate of interest chargeable on loans and advances against FCNR(B) deposits to the depositors without reference to their own Prime Lending Rate irrespective of repayment made in Rupees or Foreign Currency.

Any person resident in India can remit upto US$5,000 in any one year as a gift to a person residing outside India or as donation to a charitable/educational / religious /cultural organisation outside India. Remittances exceeding the limit require prior permission from the Reserve Bank.

Ans. In case of non-payment of the amount indicated in the compounding order within 15 days of the order, it will be treated as if the applicant has not made any compounding application to the Reserve Bank and the other provisions of FEMA, 1999 regarding contraventions will apply. Such cases will be referred to the DoE for necessary action.

ના, બીએસબીડીએમાં બૅન્કો પાસે અપેક્ષિત છે કે તેઓ એટીએમ અને અન્ય માધ્યમ જેમાં આરટીજીએસ/એનઈએફટી/ ક્લિઅરીંગ/ શાખામાંથી નાણાં ઉપાડ/ ટ્રાન્સફર/ ઇન્ટરનેટ ડેબિટ્સ/ સ્થાયી સૂચનાઓ .ઈએમઆઈ વગેરે સામેલે છે તેના માધ્યમથી ઓછામાં ઓછા ચાર નાણાં ઉપાડ કોઈ ચાર્જીસ વગર ઉપલબ્ધ કરાવે. એ બેન્કો પર આધાર રાખશે કે એ વધારાના નાણાં ઉપાડ/ ઉપાડો માટે મફતમાં અથવા ચાર્જીસ સાથે સંમંત્તિ આપે. અલબત બૅન્ક જો, વધારાના ઉપાડ માટે ચાર્જીસ વસૂલવાનો નિર્ણય લે તો બૅન્ક દ્વારા ઉચિત, પક્ષપાતરહિત અને પારદર્શી રીતે મૂલ્યન સંરચના તૈયાર કરવામાં આવે.