FAQs on Resolution Framework for Covid-19 related stress (Revised on December 12, 2020) (Updated as on August 19, 2022)
For the borrowers eligible for resolution under the circular dated August 6, 2020 on Resolution Framework for COVID-19-related Stress, the circular dated August 6, 2020 will be applicable if a resolution process under the circular is invoked. For all other borrowers, the extant instructions as otherwise applicable shall still be in force. However, if any entity is otherwise eligible to be resolved under the Resolution Framework, only Resolution Framework can be used for resolving the stress arising out of the pandemic.
જવાબ. ભંએનઈએફટી ઈલેક્ટ્રોનિક ફંડ ટ્રાન્સફર સિસ્ટમ છે, જેમાં ચોક્કસ સમય સુધી પ્રાપ્ત લેણદેણ બેચીસમાં પ્રક્રિયા કરવામાં આવે છે. આથી વિપરીત આરટીજીએસમાં લેણદેણ આરટીજીએસના કામકાજના કલાકોમાં લેણદેણથી લેણદેણ સતત પ્રક્રિયા કરવામાં આવે છે.
As per Clause 8 of the Scheme, the Ombudsman for Digital Transactions shall receive and consider complaints on deficiency in services against System Participants defined in the Scheme on any of the following grounds:
4.(1) Prepaid Payment Instruments: Non-adherence to the instructions of Reserve Bank by System Participants about Prepaid Payment Instruments1 on any of the following:
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Failure in crediting merchant's account within reasonable time;
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Failure to load funds within reasonable time in wallets / cards;
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Unauthorized electronic fund transfer;
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Non-Transfer / Refusal to transfer/ failure to transfer within reasonable time, the balance in the Prepaid Payment Instruments to the holder’s ‘own’ bank account or back to source at the time of closure, expiry of validity period etc., of the Prepaid Payment Instrument;
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Failure to refund within reasonable time / refusal to refund in case of unsuccessful / returned / rejected / cancelled / transactions;
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Non-credit / delay in crediting the account of the Prepaid Payment Instrument holder as per the terms and conditions of the promotions offer(s) from time to time, if any;
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Non-adherence to any other instruction of the Reserve Bank on Prepaid Payment Instruments.
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The regulatory reporting under FETERS (R Return) will be undertaken by the Bank maintaining SNRR A/c.
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Any credit / debit to / from an SNRR account from / to an offshore account of the non-resident entity holding the SNRR account will be reported under AD bank transfer.
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Any credit / debit to / from an SNRR account from / to a domestic (Indian) party will be reported basis underlying transaction (import, export, Trade Credit, services, ECB, etc).
Please note that bank holding SNRR account shall follow the reporting procedure as applicable to other INR Vostro accounts held by it. Please also refer to A.P. (DIR Series) Circular No. 25 March 20, 2019 on Compilation of R-Returns: Reporting under FETERS.
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