In case the aggregate amount bid is more than the reserved amount through non-competitive bidding, allotment would be made on a pro rata basis.

Example:

Suppose, the amount reserved for allotment in non-competitive basis is 10 crore. The total amount of bids for non-competitive segment is 12 crore. The partial allotment percentage is =10/12=83.33%. That is, each bank or PD or specified stock exchange who has submitted non-competitive bids received from eligible investors will get 83.33% of the total amount submitted by him. It may be noted that the actual allotment may vary slightly at times from the partial allotment ratio due to rounding off with a view to ensuring that the allotted amounts are in multiples of 10,000/-.

Ans. A customer is required to pay only those charges which are explicitly mentioned in the factsheet provided by the lender. Besides this, the customer should also note the following:

• There is no pre-payment penalty on microfinance loans.

• Penalty, if any, for delayed payment can be applied only on the overdue amount and not on the entire loan amount.

• Any change in interest rate or any other charge shall be informed to the borrower in writing well in advance and these changes shall be effective only prospectively.

For redress of grievance in case of deficiency of service, the complainant / aggrieved customer may first approach the concerned bank. If the bank does not respond within a period of 30 days after lodging of the complaint or if the complainant is not satisfied with the response/resolution given by the bank, the complainant can lodge the complaint under the Reserve Bank - Integrated Ombudsman Scheme (RB-IOS), 2021 at the Complaint Management System portal of RBI (cms.rbi.org.in).

In case the aggregate amount bid is less than the reserved amount all the applicants will be allotted in full and the shortfall amount will be added to the amount available for competitive auction.

Yes. The Banking Ombudsman may reject a complaint at any stage if it appears to him that a complaint made to him is:not on the grounds of complaint referred to abovecompensation sought from the Banking Ombudsman is beyond ₹ 20 lakh (₹ Two Million).requires consideration of elaborate documentary and oral evidence and the proceedings before the Banking Ombudsman are not appropriate for adjudication of such complaintthe complaint is without any sufficient causethe complaint that it is not pursued by the complainant with reasonable diligencein the opinion of the Banking Ombudsman there is no loss or damage or inconvenience caused to the complainant.

The RBI will allot the bids under the non-competitive segment to the bank or PD which, in turn, will allocate to the bidders.

Banks have freedom to fix the rate of interest chargeable on loans and advances against FCNR(B) deposits to the depositors without reference to their own Prime Lending Rate irrespective of repayment made in Rupees or Foreign Currency.

Any person resident in India can remit upto US$5,000 in any one year as a gift to a person residing outside India or as donation to a charitable/educational / religious /cultural organisation outside India. Remittances exceeding the limit require prior permission from the Reserve Bank.

Ans. In case of non-payment of the amount indicated in the compounding order within 15 days of the order, it will be treated as if the applicant has not made any compounding application to the Reserve Bank and the other provisions of FEMA, 1999 regarding contraventions will apply. Such cases will be referred to the DoE for necessary action.

না, বিএসবিডিএ-তে, ব্যাঙ্ক এটিএম বা অন্যান্য মাধ্যম যেমন, আরটিজিএস/ এনইএফটি/ ক্লিয়ারিং/ ব্রাঞ্চ কেস উইথড্রয়াল/ ট্রান্সফার /ইন্টারনেট ডেবিট /স্ট্যান্ডিং ইনস্ট্রাকশন/ ইএমআই ইত্যাদির মাধ্যমে বিনামূল্যে শুধুমাত্র চারবার টাকা তোলার সুবিধা প্রদান করে। নির্ধারিত চারবার ছাড়াও অতিরিক্ত টাকা তোলার সুবিধা ব্যাঙ্ক বিনামূল্যে প্রদান করবে, না তার জন্য শুল্ক দিতে হবে, তা ব্যাঙ্ক সিদ্ধান্ত নেবে। তথাপিও যদি ব্যাঙ্ক অতিরিক্ত সুবিধঘাগুলোর জন্য ব্যাঙ্ক শুল্ক দাবি করে, তবে ব্যাঙ্ককে উচিত, অবৈষম্যমূলক এবং স্বচ্ছভাবে তার মূল্যের কাঠামো প্রস্তুত করতে হবে।